Protect yourself from fraud

Please be aware of Medicaid renewal scams. If you receive a phone call, text message, or email asking you to pay for Medicaid renewal, don’t send payment. This is a possible fraud attempt, and you should contact your state Medicaid office instead. Kaiser Permanente and your state Medicaid office won’t ask for payment when you’re renewing your Medicaid coverage.

adult and child dancing and laughing together

Renewing Your Medicaid Coverage

Important: Get ready to renew your Virginia Medicaid health coverage! Make sure the state can reach you with important coverage updates. Visit coverva.org or call Cover Virginia at 1-855-242-8282 to update your phone number, email and mailing address today.

If you need help with your renewal, call our Medicaid Assistance Center at 1-800-394-7715 (TTY 711) from 11 a.m. to 8 p.m., Monday through Friday. Español: 1-800-394-7518 (TTY 711)

Every year, the state has to determine if you and/or your family members still meet Medicaid eligibility requirements. You may have to reapply for coverage every 12 months, or you may be automatically renewed for up to 5 years, if nothing has changed and you selected this option in your application.

Here’s how it works:

Step 1: The state will send you a renewal application in the mail saying you need to reapply for Medicaid. You can renew the following ways: online through coverva.org , via phone by calling Cover Virginia at 1-855-242-8282, or by completing the paper renewal form and returning it to your local Department of Social Services.

Step 2: Complete the renewal application by the deadline provided to avoid a break in coverage.

You will continue to have Medicaid benefits throughout this renewal process.

If you no longer qualify for Medicaid

You’ll have a limited amount of time to act to get other health coverage before your Special Enrollment Period ends. You should quickly see if you are eligible for financial assistance from the government by visiting healthcare.gov

Losing health coverage such as Medicaid is considered a qualifying event that would trigger a Special Enrollment Period. You are eligible to enroll within 60 days of that event.

Our other sites

Renewing Your Medicaid Coverage

Here’s how it works:

If you no longer qualify for Medicaid

We’re here to help