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(TTY 711
).
The care you need, when you need it in Maryland, Virginia, and Washington, D.C.
Explore the convenient ways you can get quality care.
To access all your online care options, you’ll need to sign-in
or create a kp.org account.
Care options are available to most members. Refer to the care options on this page for more information regarding cost and availability based on plan type.
If you’re having a medical or mental health emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.
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Popular care options
For common symptoms and concerns
E-visits
Visit types: Online questionnaire
Answer a quick self-service questionnaire and get a response with advice and treatment from a physician within 2 hours.
For common symptoms and concerns
Chat with KP
For routine and specialty care needs
Primary and specialty care appointments
Visit types: Video, phone, office
Visit with your primary care physician or specialists by referral.
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Wait times and costs are estimates only. Actual time may vary based on availability of individual physicians. Actual price may vary based on plan benefits. Learn more about your health plan
Other services available in Maryland, Virginia, and Washington, D.C.
Member services
Get assistance related to access and account management.
Prescriptions
Order most refills online and pick refills up at a Kaiser Permanente pharmacy near you.
Care while traveling
Learn how to get care before, during, and after your trip.
Medical record
Check out most lab results, past information, and more.
Get a personal action plan
See if you’re due for screenings or preventive services, get health alerts, and more.
Interpreter services
Get care in your language at no extra cost.
Additional services
Get care now with a clinician
Estimated wait time: less than {xx} minutes
Estimated wait time: over 2 hours
Estimated wait time: currently unavailable
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Adults - Estimated wait time: {} minutes
Pediatrics - Estimated wait time: {} minutes
Currently Unavailable
Adult - Estimated wait time: Currently Unavailable
Pediatrics - Estimated wait time: Currently Unavailable
Talk to a clinician 24/7 over phone or video for quality care when you need it - no appointment needed.
E-visit
Average wait time: 1 hour
No additional cost shareAnswer a questionnaire and get instant care recommendations or a response with advice/treatment from a physician within 1 hour.
Chat with KP
Estimated wait time {}
Adults - Estimated wait time: {}
Pediatrics - Estimated wait time: {}
Currently closed
Estimated wait time: {}
No cost share for most plansChat with us online for your care needs.
Care while traveling
Cost varies
Explore options and information for prevention and care before, during, and after you travel.
Traveling internationally, complete the international travel immunization E-visit to consult with a travel nurse on any required vaccines.
For additional help, call the Away from Home Travel Line at 951-268-3900 (TTY 711).
Self-care options
Available now
No costView recommended ways to treat minor symptoms and injuries at home.
24/7 phone advice
No cost
Talk with a Registered Nurse day or night for advice, scheduling appointments, and more.
Call us 24/7 at 1-800-777-7904 (TTY 711).
Urgent care
Copay, coinsurance, or deductible
Care for illness or injury that requires prompt medical attention, but is not an emergency.
Emergency care
Copay
Get prompt medical attention for medical or mental health emergencies.
Scheduled video visit
Appointment times vary
No cost for most plansSchedule an appointment to talk with your doctor, your specialist for an ongoing condition, or an available clinician over video.
Scheduled phone visit
Appointment times vary
No additional cost shareSchedule an appointment to talk with your doctor, your specialist for an ongoing condition, or an available clinician over the phone.
Scheduled office visit
Average wait time: 10 business days
Copay, coinsurance, or deductibleSchedule an appointment to see your doctor, your specialist for an ongoing condition, or an available clinician in person.
Scheduled mental health visit
Available now
- To schedule your first appointment, call 1-866-530-8778 (TTY 711), available 7 a.m to 7 p.m., Monday through Friday.
- For follow-up appointments, schedule online or use the Kaiser Permanente app.
- For urgent care after-hours, call 1-800-777-7904 (TTY 711), available 24/7.
Specialty care
Appointment times vary
Copay, coinsurance, or deductibleVisit a specialist to treat specific injuries and ongoing conditions.
Message your doctor
Response within 2 to 3 business days
Message your doctor’s office with nonurgent questions anytime.
COVID-19 vaccine and boosters
Schedule a COVID-19 vaccine or booster shot.
Schedule a health education class or program
Health resource
Choose an in-person, over-the-phone, or online wellness program or class designed to help you achieve your health goals.
Learn more about health education classes
COVID-19 testing
Wait time: Within 4 hrs
No costOrder a self-test or schedule an in-person test.
Mental wellness E-visit
Test results
Health resource
View information about tests performed at a Kaiser Permanente facility.
Maternity
Health resource
Get pregnancy care and support for all your maternity needs.
Prescriptions
Health resource
Check your prescription status, get a cost estimate, transfer a prescription, and find a pharmacy near you.
Order most refills online and pick refills up at a Kaiser Permanente pharmacy near you.
Self care apps
With features like meditations, videos, interactive programs, and more, these self-care apps are proven effective, easy to use, and recommended by Kaiser Permanente clinicians.
Pregnancy-related concerns
Kaiser Permanente members can speak with a registered nurse 24/7.
Your guide to COVID-19 care
Facts about the coronavirus and COVID-19
Drug encyclopedia
Health resource
Search or browse our drug encyclopedia for information about your prescription and over-the-counter drugs, medications, and supplements.
Get care now with a clinician
Estimated wait time: less than {xx} minutes
Estimated wait time: over 2 hours
Estimated wait time: currently unavailable
Estimated wait time: { } minutes
Talk to a clinician 24/7 over phone or video for quality care when you need it - no appointment needed.
Medical or mental health emergencies
If you’re having a medical or mental health emergency
, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.