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Act for a Family Member is a feature by which caregivers are granted permission to access medical records and use certain other kp.org services on behalf of Kaiser Permanente members they’re caring for.
Actions that may be taken by caregivers with permission may include, but aren’t limited to, the following:
- Scheduling appointments such as in-person or video visits
- Messaging doctors and other care team members
- Viewing test results, immunizations, health summaries, and other parts of the member’s medical records
- Managing prescriptions
NOTES:
- Using kp.org on behalf of a Kaiser Permanente member requires that the caregiver register for their own account on kp.org.
- Services and information available to caregivers may vary based on the ages and needs of the members they’re caring for.
- Privacy laws governing each U.S. state apply to dependents in the state where they live.
- In Northern California, making appointments for others is built into kp.org accounts and doesn’t need special Act for a Family Member permissions.
- The term “proxy” may be used in referring to caregivers who have Act for a Family Member permissions.
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