Take advantage of everything your health plan offers
Explore convenient resources, tools, discounts, and programs to help you live healthy.
Kaiser Permanente Medicare health plans include discounted services, programs, and resources at no extra cost, and additional benefits to help you thrive. Whether you are new to Kaiser Permanente or have been a member for years, you may not be aware of the incredible benefits available to you — many at no extra cost!
Looking for 2024 plan extras?
Take a moment to review the information below to learn more about the extras that come with Medicare health plans.
Optional Supplemental Benefits
Fitness
Get and stay active with a fitness program designed for our members. You can select a local fitness facility membership or access hundreds of virtual workouts from the comfort of home.
To learn more, visit www.SilverSneakers.com or call us toll-free at 1-888-423-4632 (TDD/TTY 711), Monday through Friday, 8 a.m. to 8 p.m. Eastern time.
Extras to meet your needs
The ChooseHealthy program gives you reduced rates on a variety of fitness, health, and wellness products and services, including:
Specialty wellness services
Rebalance your mind and body, relieve pain, and manage chronic conditions with acupuncture, chiropractic care, and massage therapy.
Activity trackers
Take advantage of special savings on activity trackers from Fitbit, Garmin, and more.
Workout apparel
Save on clothing and accessories from Skechers, 2XU, PRO Compression, and more.
Exercise equipment
Enjoy discounts on fitness equipment from TRX, Gaiam, BOSU, and more.
Go online to learn more and explore your discounts.
You’re just a call or a click away from having most prescriptions delivered to you. [See footnote 4]
Save money
- $0 copays for generic drug mail orders [See footnote 5]
- Enjoy shipping at no extra cost
Save time
- No driving
- No waiting in line
Make the easy choice
- See your prescriptions online or on your mobile app
- View estimated costs for most prescriptions before you order
We cover OTC items listed in our OTC catalog for free home delivery. The catalog lists the price of each item. You can view our catalog and place an order online. You may also place an order over the phone or request a printed catalog be mailed to you by calling 1-833-238-6616 (TTY 711), 6 a.m. to 5 p.m., Monday through Friday.
The quarterly benefit limit varies by plan enrolled:
- $70 quarterly benefit limit for Core plan members
- $80 quarterly benefit limit for Silver and Enhanced plan members
- $90 quarterly benefit limit for Gold plan members
- $100 quarterly benefit limit for Bronze and Medicare Medicaid Special Needs Plan (D-SNP) members
- $70 quarterly benefit limit for employer groups
In-home support allows eligible Medicare members to receive assistance with activities of daily living within the home. Kaiser Permanente has partnered with CareLinx, an online system that connects members and families with professional, non-medical caregivers in their area. You can access the portal to manage in-home care, find a caregiver, see information on upcoming services, and assign specific care requests to your caregiver for future visits.
We cover 8 hours of non-medical, in-home support services every month to address assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) within the home. [See footnote 6] See the Evidence of Coverage for details.
For more information, contact CareLinx customer service at 1-844-636-4592 Monday-Friday, 7 a.m. - 6 p.m., and on weekends, 9 a.m. - 5 p.m. or online.
Kaiser Permanente Colorado Medicare members are eligible for non-emergency transportation to providers within the Denver Metropolitan, Northern Colorado, and Southern Colorado service areas each year at no cost.
This benefit provides a set number of one-way trips annually. Trips are within your respective service area and limited to 55 miles, one way. [See footnote 7]
- Senior Advantage Gold (HMO-POS) plan: 30 rides per year
- Dual Special Needs plan (D-SNP): 24 rides per year
- All other Senior Advantage individual plans (HMO or HMO-POS): 12 rides per year
- Medicare employer group plans: 20 rides per year
- Advantage Plus plans: 20 rides per year
For trip reservations and cancellations, call 1-855-932-5413 (TTY 711) 6 a.m. to 6 p.m., Monday through Saturday (closed Sundays and holidays).
1SilverSneakers and the SilverSneakers shoe logotype are registered trademarks of Tivity Health, Inc. SilverSneakers On-Demand and SilverSneakers GO are trademarks of Tivity Health, Inc. © 2019 Tivity Health, Inc. All rights reserved. Continue at [1] SilverSneakers® Exercise and Healthy Aging Program
2The ChooseHealthy program is provided by ChooseHealthy, Inc. The Active&Fit Direct program is provided by American Specialty Health Fitness Inc., (ASH Fitness). ChooseHealthy, Inc., and ASH Fitness are subsidiaries of American Specialty Health, Inc. (ASH). Active&Fit Direct and ChooseHealthy are trademarks of ASH and used with permission herein. Please note: The ChooseHealthy program is a discount program; it is not insurance. You can access services from any ChooseHealthy participating provider; referral from a primary care physician is not required. You’re responsible for paying the discounted fee directly to the contracted provider. The ChooseHealthy products and services are provided by entities other than Kaiser Permanente, and Kaiser Permanente disclaims any liability for them. Some Kaiser Permanente members may have coverage through their health plan for some of the same services available through ChooseHealthy. Check your Kaiser Permanente Evidence of Coverage or Membership Agreement for details or call our Member Service Contact Center before accessing the discounted services. If a problem arises with the discounted services, you may take advantage of the Kaiser Permanente grievance process by calling the Member Service Contact Center. The products and services described above are neither offered nor guaranteed under our contract with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any disputes regarding these products and services may be subject to the Medicare Advantage grievance process. Continue at [2] Special discounts with ChooseHealthy®
3This number can be dialed from both inside and outside the United States. Before the phone number, dial "001" for landlines and "+1" for mobile lines if you’re outside the country. Long-distance charges may apply, and we can’t accept collect calls. The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Pacific time (PT), and it reopens the day after a holiday at 4 a.m. PT. Continue at [3] travel support anytime (closed major holidays)
4When receiving care at a Kaiser Permanente facility. Some prescriptions are not available through the mail-order pharmacy. Continue at [4] most prescriptions delivered to you
5For certain drugs, you can get prescription refills mailed to you through our Kaiser Permanente mail-order pharmacy. You should receive them within 3-5 days. If not, please call <1-866-523-6059>. Continue at [5] drug mail orders
6In-home support is offered within the base plan for Silver, Enhanced, Gold or D-SNP plan members only. Core, Bronze, Silver, Enhanced and Gold members may purchase Advantage Plus options that will provide additional hours per month. Continue at [6] Activities of Daily Living (IADLs) within the home
7Rides may be provided by taxis, rideshare services, vans, and medical transport as determined by our transportation provider. Continue at [7] limited to 55 miles, one way
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This page was last updated: December 10, 2022