Northern California Member Services Locations and Additional Resources

Find the Northern California Member Services location that is closest to you.  Services are also available via KP.org and the Member Services Contact Center at 1-800-464-4000.

Hours of Operation:  9:00 a.m. to 4:30 p.m.
Monday through Friday. Closes at 3 p.m. on the 3rd Thursday of the month

FacilityAddress
Antioch Medical Center4501 Sand Creek Road, 4th Floor-Room 4S2, Antioch, CA 94531
Dublin Medical Offices and Cancer Center3100 Dublin Boulevard, 1st Floor-Room 115, Dublin, CA 94568
Fremont Medical Center39400 Paseo Padre Parkway, 1st Floor-Room 143, Fremont, CA 94538
Fresno Medical Center7300 N. Fresno Street, Sequoia Building, 1st Floor-Room S10, Fresno, CA 93720
Manteca Medical Offices1721 W. Yosemite Avenue, 1st Floor, Manteca, CA 95337
Modesto Medical Center and Medical Offices4601 Dale Road, 1st Floor-Room 1A4, Modesto, CA 95356
Oakland Fabiola Building Medical Offices*3801 Howe Street, 2nd Floor-Room 220, Oakland, CA 94611
Point West Medical Offices1650 Response Road, 1st Floor-Room 1B, Sacramento, CA 95815
Redwood City Marshall Medical Offices*905 Maple Street, 2nd Floor-Room 240, Redwood City, CA 94063
Richmond Medical Center901 Nevin Avenue, Building 2, 1st Floor-Room 116, Richmond, CA 94801
Roseville Medical Center1600 Eureka Road, Building C, 1st Floor, Roseville, CA 95661
San Leandro Medical Center2500 Merced Street, Building A, 1st Floor-Room 124, San Leandro, CA 94577
Santa Clara Medical Center*710 Lawrence Expressway, 1st Floor-Room 162, Santa Clara, CA 95051
South Sacramento Medical Center*6600 Bruceville Road, Building 2, 1st Floor-Room 125, Sacramento, CA 95823
Stockton Medical Offices7373 West Lane, Building 2, 1st Floor-Room 183, Stockton, CA 95210
Vacaville Medical Center1 Quality Drive, Building A, 3rd Floor-Room A39, Vacaville, CA 95688
Vallejo Medical Center975 Sereno Drive, 2nd Floor-Room 206, Vallejo, CA 94589
Walnut Creek Medical Center1425 S Main Street, 4th Floor, Walnut Creek, CA 94596 
 
*The address for the facility provided on this page displays the correct information for the Member Services office.

Additional Resources

   
Questions AboutDepartmentPhone
AppointmentsAppointment & Advice Call Center866-454-8855
Benefits & EligibilityMember Services Contact Center800-464-4000
BillingPatient Financial Services800-498-2748
ClaimsClaims Services800-390-3510
Financial AssistanceMedical Financial Assistance Program800-390-3507
Medical EquipmentDurable Medical Equipment877-317-6230
PrescriptionPharmacy888-218-6245
Travel CoverageAway from Home Travel Center951-268-3900

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Medicare

Medicare Members Contact Center
1-800-443-0815

Kaiser Permanente Senior Advantage Enrollment
1-800-747-2189

Silver and Fit
1-877-427-4788

Delta Dental
1-877-644-1774