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Losing health coverage such as Medicaid is considered a qualifying event that would trigger a Special Enrollment Period. You are eligible to enroll within 60 days of that event.
Protect yourself from fraud
Please be aware of Medicaid renewal scams. If you receive a phone call, text message, or email asking you to pay for Medicaid renewal, don’t send payment. This is a possible fraud attempt, and you should contact your state Medicaid office instead. Kaiser Permanente and your state Medicaid office won’t ask for payment when you’re renewing your Medicaid coverage.
Renewing Your Medicaid Coverage
Important: Medicaid renewals won't be automatic this year. Check in to make sure your contact information is up to date, so that you can receive important notices on any changes to your health coverage. To get started, log in to your account at MarylandHealthConnection.gov/Checkin or call 1-855-642-8572.
If you need help with your renewal, call our Medicaid Assistance Center at 1-800-436-3717 (TTY 711) from 11 a.m. to 8 p.m., Monday through Friday. Español: 1-800-427-5416 (TTY 711)
Every year, the state has to determine if you and/or your family members still meet Medicaid eligibility requirements. You have to reapply for coverage once a year.
Here’s how it works:
Step 1: The state will contact you via text-message alert or a letter in the mail saying you need to reapply for Medicaid. The fastest and easiest way to do this is by renewing online at marylandhealthconnection.gov.
You can also renew via phone by calling Maryland Health Connection at 1-855-642-8572, or to get in-person help, visit marylandhealthconnection.gov/get-help-enrolling to find a Certified Application Counselor, local connector entity or navigator near you.
Step 2: Complete the renewal application within 45 days of receiving your renewal notice to avoid a break in coverage.
You will continue to have Medicaid benefits throughout this renewal process.
If you no longer qualify for Medicaid
You’ll have a limited amount of time to act to get other coverage before your Special Enrollment Period ends. You should quickly see if you are eligible for financial assistance from the government by visiting marylandhealthconnection.gov.
Updating your information
At any time during your coverage, if you’ve had changes to your household, income, and/or address, you need to report this to Maryland Health Connection (MHC). You can update your information by revisiting your application online at marylandhealthconnection.gov and changing what’s necessary. Or you can call MHC at 1-855-642-8572 or 1-855-642-8573 (TTY), or find free-in-person help at marylandhealthconnection.gov/help.
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Questions about Medicaid with Kaiser Permanente?
Call the Kaiser Permanente
Medicaid Assistance Center at
1-800-436-3717 (toll free) or 711 (TTY),
11 a.m. to 8 p.m., Monday through Friday.
Español: 1-800-427-5416