Access to mental health and wellness support

No matter where you are on your mental health journey, we’re with you every step of the way. At Kaiser Permanente, you can get help navigating major life events like being pregnant or caring for a newborn, or for managing issues like stress, depression, or substance use. Whatever you may be going through, we’ll connect you to the support you need.
Desktop and smartphone devices

Support is just a click away

Schedule online therapy

Members 13 and over can now get more from myStrength. Register with the code KaiserMSC to access online courses, tools, and therapy.

Start now 
24/7 emotional support

Get the Headspace Care app and text with your emotional support coach anytime, anywhere. This app is available to members at no cost.

Get the Headspace Care app
Take a mental health assessment

Take an online survey to assess symptoms of depression, and get options for what to do next.

Start an assessment
Check your appointment

Find details for any upcoming appointments you’ve booked with a Kaiser Permanente mental health or addiction medicine clinician. 

View appointments
Appointment services receptionist

Call for a mental health appointment

When you call, we’ll assess your needs and offer you a phone, video, or in-person appointment with a mental health and addiction medicine specialist, if appropriate, for nonurgent mental health or addiction medicine concerns. You don't need a referral to access these services from a Kaiser Permanente provider.

 

Call us to connect to care, services, and support near you:

  • To make your first appointment, call 1-866-530-8778 (TTY 711) 7 a.m. - 7 p.m. Monday through Friday
  • For follow-up appointments, schedule online or use the Kaiser Permanente app.
  • For urgent care outside of 7 a.m. to 7 p.m. Monday through Friday, please call 1-800-777-7904 (TTY 711). We are available 24/7.

National 24/7 suicide and mental health-related crisis lifeline

If you need addiction or mental health-related crisis support, or are worried about someone else, you can also call or text 988 (TTY 711 ) or visit the National Suicide and Crisis Lifeline’s chat for free, confidential support with a trained crisis counselor. The lifeline is provided by the Substance Abuse and Mental Health Services Administration. 

Explore emotional wellness and self-care apps

When stress and negative emotions take over, you can feel overwhelmed, anxious, and exhausted. These apps can offer in-the-moment and ongoing support to help you make positive changes and become more mentally and emotionally strong. And they’re available to members at no cost. Try them today for help with stress, mood, sleep, relationships, and more. 

Calm and myStrength

With features like meditations, videos, interactive programs, and more, these self-care apps are proven effective, easy to use, and recommended by Kaiser Permanente clinicians. 

Headspace Care (formerly called Ginger)

Activities, podcasts, videos, and more — available anytime on demand. The app also makes personalized recommendations and offers 1-on-1 emotional support via text. 

Person using an app on their smartphone

Disclaimers
For myStrength, Headspace Care, and Calm: The apps and services described above are not covered under your health plan benefits, are not a Medicare-covered benefit, and are not subject to the terms set forth in your Evidence of Coverage or other plan documents. The apps and services may be discontinued at any time.

Calm can be used by members 13 and over. The Headspace Care app and services are not available to any members under 18 years old.

For Commercial members who are 18 and older, individuals with Medicaid in Virginia who are 18 and older, and Medicare members 18 and older: myStrength with therapy and coaching is available.

For Commercial members 13 to 17 years old: Register for myStrength without coaching here.  

For individuals on all other plans, visit kp.org/selfcareapps. 

myStrength does not provide psychiatry or prescription drug services.