Technical information

Using compatible browsers

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In order to sign on and have our features work and display properly, we recommend that you use one of the browser versions shown below, which have been tested for compatibility with our website.

If you need to install a compatible browser version, please visit the websites for Microsoft EdgeKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps., Mozilla FirefoxKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps., Apple SafariKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps., or Google ChromeKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps..

Browsers that are tested and compatible with our site

The latest production version of the browser is supported.

For Windows 10

  • Edge
  • Mozilla Firefox
  • Google Chrome

For Windows 8.1

  • Mozilla Firefox
  • Google Chrome

For Macintosh macOS 10.15

  • Apple Safari 13.x
  • Mozilla Firefox
  • Google Chrome

For iPad iOS 13

  • Apple Safari 13.x

For Mobile Devices

Operating systems

  • Apple iOS 13.x
  • Android 7.x
  • Android 8.x
  • Android 9.x
  • Android 10.x

Browsers

  • Chrome
  • Safari 13.x
  • Samsung

Other browsers

While our site may function with other browsers, we cannot guarantee that features will display and work properly.