Using compatible browsers

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In order to sign on and have our features work and display properly, we recommend that you use one of the browser versions shown below, which have been tested for compatibility with our website.

If you need to install a compatible browser version, please visit the websites for Microsoft Internet ExplorerKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps., Mozilla FirefoxKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps., Apple SafariKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps., or Google ChromeKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps..

Browsers that are tested and compatible with our site

For Windows 10

  • Microsoft Internet Explorer 11.x
  • Edge
  • Mozilla Firefox 62.x
  • Google Chrome 68.x

For Windows 7

  • Microsoft Internet Explorer 11.x
  • Mozilla Firefox 62.x
  • Google Chrome 68.x

For Macintosh macOS 10.13

  • Apple Safari 11.x
  • Mozilla Firefox 62.x
  • Google Chrome 68.x

For iPad iOS 11

  • Apple Safari 11.x

For Mobile Devices

Operating systems

  • Apple iOS 9.x
  • Apple iOS 11.x
  • Android 6.x
  • Android 7.x
  • Android 8.x

Browsers

  • Chrome 68.x
  • Safari 11.x
  • Samsung 7.x

Other browsers

While our site may function with other browsers, we cannot guarantee that features will display and work properly.