Technical information

Using compatible browsers

strawberry

In order to sign on and have our features work and display properly, we recommend that you use one of the browser versions shown below, which have been tested for compatibility with our website.

If you need to install a compatible browser version, please visit the websites for Microsoft Internet ExplorerKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps., Mozilla FirefoxKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps., Apple SafariKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps., or Google ChromeKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps..

Browsers that are tested and compatible with our site

The latest production version of the browser is supported.

For Windows 10

  • Microsoft Internet Explorer 11.x
  • Edge
  • Mozilla Firefox
  • Google Chrome

For Windows 7

  • Microsoft Internet Explorer 11.x
  • Mozilla Firefox
  • Google Chrome

For Macintosh macOS 10.14

  • Apple Safari 12.x
  • Mozilla Firefox
  • Google Chrome

For iPad iOS 12

  • Apple Safari 12.x

For Mobile Devices

Operating systems

  • Apple iOS 12.x
  • Android 7.x
  • Android 8.x

Browsers

  • Chrome
  • Safari 12.x
  • Samsung

Other browsers

While our site may function with other browsers, we cannot guarantee that features will display and work properly.