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- Acne
- Birth control consult
- Cough, cold, or flu
- COVID-19 (mild)
- Eye pain, bump, or irritation
- Female bladder infection
- Rash and other skin condition
- Seasonal allergies
- Sexually transmitted infection exposure
- Sore throat
- Tobacco cessation
- Yeast infection
Know where to go for the care you need
Looking for same-day, after-hours, urgent, or emergency care and want to know your options?
Use this guide to help you decide:
Virtual care
Available 24/7
Ideal for minor injuries and illnesses that can be cared for by phone, video, or online questionnaire. If you need a prescription, your clinician can send it to your local Kaiser Permanente pharmacy or may be able to have it mailed to your home.
Urgent care
Hours vary by location
Ideal for injuries and illnesses that require prompt attention but aren’t medical or mental health emergencies. Lab, X-ray, and imaging services are available at all our urgent care locations.
- Abdominal pain
- Allergic reaction (mild)
- Cuts that may require stitches
- Dehydration
- Facial lacerations
- Fever with or without a rash
- Sprains and strains
- Vomiting or persistent diarrhea
- Wheezing or shortness of breath
Emergency care
Available 24/7
For medical or mental health conditions that require immediate medical attention. If you think you or someone you care for is having a medical or mental health emergency, call 911
or go to the nearest hospital.
- Allergic reaction (severe)
- Chest pain or difficulty breathing
- Concussion/confusion
- Fainting/change in mental state
- Head or eye injury
- Seizures
- Serious burns
- Slurred speech
- Vaginal bleeding with pregnancy
- Weakness/numbness on one side
Still unsure of where to go for care? Please call us at 1-800-813-2000
(TTY: 711
) to access 24/7 nurse advice.
Virtual care options
24/7 phone advice
Talk with a licensed care clinician day or night for advice.
Call us 24/7 at 1-800-297-6877 or 206-630-2244 (TTY 711)
Get care now with a clinician*
Meet with a Kaiser Permanente clinician day or night, 24/7, over phone or video.
E-visit
Answer a few questions online about your symptoms and get a personalized care plan or prescriptions for common health conditions.
Bellevue Medical Center
11511 NE 10th St.
Bellevue, WA 98004
Silverdale Medical Center
10452 Silverdale Way NW
Silverdale, WA 98383
Capitol Hill Main Building
201 16th Ave. E.
Seattle, WA 98112
Tacoma Medical Center
209 Martin Luther King Jr. Way
Tacoma, WA 98405
Olympia Medical Center
700 Lilly Road NE
Olympia, WA 98506
For our affiliated partner urgent care locations and hours, please visit kp.org/locations.
*When appropriate and available.