Federal Way Medical Center

Information Alert

We have safety measures in place, including requiring masks in certain areas of our Kaiser Permanente Washington locations. Patients and visitors should follow all masking and other infection prevention requirements posted on signage and communicated by leaders in our medical facilities during their visit. See updates about your local facilities.

Federal Way Medical Center
Medical Office Building
Kaiser Permanente facility
301 South 320th St
Federal Way, WA 98003
253-874-7000

Resources

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  • Monday through Friday, 7:30 a.m. to 6 p.m.
  • Saturday, 8 a.m. to noon
  • Sunday, Closed

Fax

  • 253-261-1515

From Tacoma

  • 253-927-7511

Information

  • 253-874-7000

TTY Washington Relay Service

  • 1-800-833-6388 (toll-free TTY for the hearing/speech impaired)

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is not available
  • Urgent Care is not available
  • After Hours Care is not available
  • Pharmacy is available
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic physical and medical equipment accessibility standards.

Access PPO members Enhanced Benefit Cost Share: You will have a lower office visit copay or coinsurance with this provider.

Access PPO and Elect PPO members Additional providers and pharmacies are available beyond those listed in our directory through our regional and national networks.

Additional providers and pharmacies are available to Options members at the out-of-network benefit level beyond those listed in our directory through our regional and national networks.

Self referral to many specialists is available to Options members at Kaiser Permanente Facilities. To see other network specialists, you must have a referral from your primary care doctor.

This provider is Preferred In-Network. Summit PPO members who get care from a Preferred In-Network provider will have the lowest out-of-pocket costs. Refer to your Evidence of Coverage for more information.

Additional providers and pharmacies are available to Summit PPO members at a higher cost through regional and national networks. Learn more.

Virtual Plus - Connect Network members Your costs may be higher if you receive in-person care without a referral.

Pharmacy services

Location

301 South 320th St
Federal Way, WA 98003
Get directions

Hours

Monday through Friday, 8:30 a.m. to 5:15 p.m.
Pharmacy is permanently closed on Saturdays.
Closed Sundays and holidays

Phone numbers

Mail-order Refills
  • 1-800-245-7979 (toll free)
Pharmacy
  • 253-874-7045

Departments and specialties

See all departments and specialties

To find

To report discrepancies in our facility directory information or if you need additional assistance, please contact our Member Services department by phone at 1-888-901-4636 (TTY 1-800-833-6388 or 711), Monday through Friday, 8 a.m. to 8 p.m. Or contact us electronically.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-888-901-4600, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

This page was last updated on: 06/04/24