Measuring quality


We participate in a number of independent reports on quality of care and service. This allows our members and the public to have reliable information about the quality of care we deliver at Kaiser Permanente in Washington. It also provides a way to compare our performance to other health plans in our coverage area.

Regional quality performance

The National Committee for Quality Assurance (NCQA) is a private nonprofit organization that accredits and rates health care plans. The NCQA’s Health Insurance Plan Ratings are based on combined scores for health plans in Healthcare Effectiveness Data and Information Set®, commonly called HEDIS; the Consumer Assessment of Healthcare Providers and Systems®, or CAHPS; and NCQA Accreditation standards scores.

Hospital quality measures

Medical Center Hospital Quality Measure  
Kaiser Permanente Central Hospital

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Astria Sunnyside Hospital

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Astria Toppenish Community Hospital 

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Capital Medical Center Learn more about this facility through Care Compare-Hospitals  
Cascade Valley Hospital Learn more about this facility through Care Compare-Hospitals  
Dayton General Hospital Learn more about this facility through Care Compare-Hospitals  
EvergreenHealth Medical Ctr  Learn more about this facility through Care Compare-Hospitals  
EvergreenHealth Monroe  Learn more about this facility through Care Compare-Hospitals  
Grays Harbor Community Hospital Learn more about this facility through Care Compare-Hospitals  
Gritman Medical Center Learn more about this facility through Care Compare-Hospitals  
Harborview Medical Center  Learn more about this facility through Care Compare-Hospitals  
Island Hospital Learn more about this facility through Care Compare-Hospitals  
Kadlec Regional Medical Center Learn more about this facility through Care Compare-Hospitals  
Kootenai Health Learn more about this facility through Care Compare-Hospitals  
Kittitas Valley Community Hospital Learn more about this facility through Care Compare-Hospitals  
Lourdes Medical Center Learn more about this facility through Care Compare-Hospitals  
Mary Bridge Children's Hospital & Health Center Learn more about this facility through Care Compare-Hospitals  
Mason General Hospital Learn more about this facility through Care Compare-Hospitals  
Arbor Health Morton Hospital Learn more about this facility through Care Compare-Hospitals  
Multicare Auburn Medical Center Learn more about this facility through Care Compare-Hospitals  
MultiCare Covington Medical Center Learn more about this facility through Care Compare-Hospitals  
Multicare Deaconess Hospital Learn more about this facility through Care Compare-Hospitals  
Multicare Good Samaritan Hospital-IP Hospital Learn more about this facility through Care Compare-Hospitals  
MultiCare Tacoma General Hospital Learn more about this facility through Care Compare-Hospitals  
Multicare Valley Hospital Learn more about this facility through Care Compare-Hospitals  
Northwest Specialty Hospital Learn more about this facility through Care Compare-Hospitals  
Oregon Health & Science University Learn more about this facility through Care Compare-Hospitals  
Overlake Hospital Medical Center Learn more about this facility through Care Compare-Hospitals  
PeaceHealth Southwest Medical Center Learn more about this facility through Care Compare-Hospitals  
PeaceHealth St John Medical Center Learn more about this facility through Care Compare-Hospitals  
PeaceHealth St Joseph Medical Center-Main Campus Learn more about this facility through Care Compare-Hospitals  
PeaceHealth United General Medical Center Learn more about this facility through Care Compare-Hospitals  
Prosser Memorial Health Learn more about this facility through Care Compare-Hospitals  
Providence Centralia Hospital Learn more about this facility through Care Compare-Hospitals  
Providence Holy Family Hospital Learn more about this facility through Care Compare-Hospitals  
Providence Regional Medical Center Everett - Colby Campus Learn more about this facility through Care Compare-Hospitals  
Providence Sacred Heart Medical Center & Children's Hospital Learn more about this facility through Care Compare-Hospitals  
Providence St Mary Medical Center Learn more about this facility through Care Compare-Hospitals  
Providence St Peter Hospital Learn more about this facility through Care Compare-Hospitals  
Pullman Regional Hospital Learn more about this facility through Care Compare-Hospitals  
Seattle Children's Hospital Learn more about this facility through Care Compare-Hospitals  
Shriners Hospital for Children Learn more about this facility through Care Compare-Hospitals  
Skagit Valley Hospital-Inpatient Hospital Learn more about this facility through Care Compare-Hospitals  
Snoqualmie Valley Hospital Learn more about this facility through Care Compare-Hospitals  
St Anne Medical Center (formerly Highline MC) Learn more about this facility through Care Compare-Hospitals  
St Anthony Hospital Learn more about this facility through Care Compare-Hospitals  
St Clare Hospital Learn more about this facility through Care Compare-Hospitals  
St Elizabeth Hospital Learn more about this facility through Care Compare-Hospitals  
St Francis Hospital Learn more about this facility through Care Compare-Hospitals  
St Joseph Medical Center-Inpatient Hosp Learn more about this facility through Care Compare-Hospitals  
St Michael Medical Center - Silverdale Learn more about this facility through Leapfrog Ratings   
St Michael Medical Center-Bremerton (formerly Harrison MC) Learn more about this facility through Care Compare-Hospitals  
Swedish Edmonds Learn more about this facility through Care Compare-Hospitals  
Swedish Medical Center - First Hill Learn more about this facility through Care Compare-Hospitals  
Swedish Medical Center - Issaquah Learn more about this facility through Care Compare-Hospitals  
Swedish Medical Center Ballard Learn more about this facility through Leapfrog Ratings   
Swedish Medical Center Cherry Hill Learn more about this facility through Care Compare-Hospitals  
TRIOS Southridge Hospital Learn more about this facility through Leapfrog Ratings   
TRIOS Women's & Children's Hospital Learn more about this facility through Care Compare-Hospitals  
University of Washington Medical Center Learn more about this facility through Care Compare-Hospitals  
Valley Medical Center Learn more about this facility through Care Compare-Hospitals  
Virginia Mason Medical Center Learn more about this facility through Care Compare-Hospitals  
WhidbeyHealth Medical Center-Inpatient Hospital Learn more about this facility through Care Compare-Hospitals  
Whitman Hospital & Medical Center Learn more about this facility through Care Compare-Hospitals  
Yakima Valley Memorial Hospital-Inpatient Hosp (formerly Virginia Mason Memorial) Learn more about this facility through Care Compare-Hospitals  

For more information

To find contact information for a specific hospital (as well as departments and services offered, hours of operation, and driving directions), visit Find doctors and locations.

*Hospitals owned or contracted by Kaiser Permanente that treat a high volume of Kaiser Permanente members and provide a broad base of inpatient and outpatient hospital services. These hospitals may require an authorized referral by Kaiser Permanente prior to obtaining non-emergency care. Refer to the KPHP Evidence of Coverage (EOC) for additional information about access to care provided by Plan hospitals.