Factoria Medical Center

Information Alert

We have safety measures in place, including requiring masks in certain areas of our Kaiser Permanente Washington locations. Patients and visitors should follow all masking and other infection prevention requirements posted on signage and communicated by leaders in our medical facilities during their visit. See updates about your local facilities.

Factoria Medical Center
Medical Office Building
Kaiser Permanente facility
13451 SE 36th St
Bellevue, WA 98006
1-800-422-7932 (toll free)

Resources

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  • Monday through Friday, 8 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Closed holidays

Memorial Day weekend hours

Pharmacy:
Saturday, May 25 - Closed
Sunday, May 26 - Closed
Monday, May 27 - Closed

Primary care:
Saturday, May 25 - Closed
Sunday, May 26 - No Sunday Hours
Monday, May 27 - Closed

Fax

  • 425-562-1331

Main number

  • 1-800-422-7932 (toll free)

TTY Washington Relay Service

  • 1-800-833-6388 (toll-free TTY for the hearing/speech impaired)

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is not available
  • Urgent Care is not available
  • After Hours Care is not available
  • Pharmacy is available
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic physical and medical equipment accessibility standards.
Construction notice:
The WSDOT's construction on SE 36th Street will result in lane closures and possible delays in accessing our clinic. We apologize for any inconvenience and thank you for your patience. The construction is estimated to continue through Summer 2025.

Access PPO members Enhanced Benefit Cost Share: You will have a lower office visit copay or coinsurance with this provider.

Access PPO and Elect PPO members Additional providers and pharmacies are available beyond those listed in our directory through our regional and national networks.

Additional providers and pharmacies are available to Options members at the out-of-network benefit level beyond those listed in our directory through our regional and national networks.

Self referral to many specialists is available to Options members at Kaiser Permanente Facilities. To see other network specialists, you must have a referral from your primary care doctor.

This provider is Preferred In-Network. Summit PPO members who get care from a Preferred In-Network provider will have the lowest out-of-pocket costs. Refer to your Evidence of Coverage for more information.

Additional providers and pharmacies are available to Summit PPO members at a higher cost through regional and national networks. Learn more.

Virtual Plus - Connect Network members Your costs may be higher if you receive in-person care without a referral.

Pharmacy services

Pharmacy
Pharmacy Type : Retail

Location

13451 SE 36th St
Bellevue, WA 98006
Get directions

Hours

Closed holidays
  • Monday through Friday, 8:30 a.m. to 5:15 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Mail-order Refills
  • 1-800-245-7979 (toll free)
Pharmacy
  • 425-562-1307
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Departments and specialties

Adolescent Center

Location

13451 SE 36th St
Bellevue, WA 98006
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Hours

  • Monday through Thursday, 9 a.m. to 5:30 p.m.
  • Friday, 8 a.m. to noon

Phone numbers

Appointment/Information
  • 425-562-1350
Appointment/Information - option 6
  • 1-800-422-7932 (toll free)
Injection Room

Location

13451 SE 36th St
Bellevue, WA 98006
Get directions

Hours

  • Monday through Friday, 9 a.m. to noon and 1:30 to 5 p.m.

Phone numbers

Appointment/Information
  • 425-562-1328
Laboratory

Location

13451 SE 36th St
Bellevue, WA 98006
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.
Mental Health and Wellness

Location

13451 SE 36th St
Bellevue, WA 98006
Get directions

Phone numbers

First-time appointments
  • 1-888-287-2680 (toll free)
Return appointments
  • 425-562-3800
Nutrition Services

Location

13451 SE 36th St
Bellevue, WA 98006
Get directions

Phone numbers

Appointments
  • 1-877-751-1053 (toll free)
Manager
  • 206-326-3354
Pharmacy
Pharmacy Type : Retail

Location

13451 SE 36th St
Bellevue, WA 98006
Get directions

Hours

Closed holidays
  • Monday through Friday, 8:30 a.m. to 5:15 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Mail-order Refills
  • 1-800-245-7979 (toll free)
Pharmacy
  • 425-562-1307
Primary Care - Family Medicine and Pediatrics

Location

13451 SE 36th St
Bellevue, WA 98006
Get directions

Hours

Closed weekends and holidays
  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointment/Information
  • 425-562-1316
Radiology (Imaging)

Location

13451 SE 36th St
Bellevue, WA 98006
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:15 to 5 p.m.

Phone numbers

Appointment/Information
  • 425-562-1326
Social Work Services

Location

13451 SE 36th St
Bellevue, WA 98006
Get directions

Phone numbers

Information
  • 1-877-216-6216 (toll free)
Virtual Care

Location

13451 SE 36th St
Bellevue, WA 98006
Get directions
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Services and amenities

Business Office

Location

13451 SE 36th St
Bellevue, WA 98006
Get directions

Phone numbers

Appointment/Information - option 6
  • 1-800-422-7932 (toll free)
Show less

This page was last updated on: 05/02/24