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John R. Hayes, MD

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My department:
Family Medicine

My specialty:
Family Medicine

My provider affiliation:
Kaiser Permanente provider

I speak: English, Spanish

My gender: Male

Where I practice

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About me

My wife and I consider ourselves Oregonians but have ties to Venezuela, Idaho, and Utah. We are a busy couple with five children who are all still at home. She doesn't have additional work outside our home but usually puts in more hours than I do. We enjoy spending our extra time watching the kids perform in sports and music events. Visiting the beach is another favorite activity, and we go as often as time permits. As with most families, we take our vacation time seriously and love to travel as a family.

About my practice

I trained to be a family physician in rural Idaho. This involved everything from running a small emergency room on the weekends to doing high-risk and surgical obstetrics during the week. Part of my desire to become a family physician was the variety of services that I was able to perform. Knowing about the mother's health helps me take care of her infant child. Understanding the parents' medical problems is vital to being able to provide for the children's future needs. I'm also fluent in Spanish, as are my children and my wife. I've loved being part of the Latino culture, and taking care of this population will continue to be a priority in my practice.

How I thrive

I believe that life is much more than work followed by short interval vacations. My wife and I are deeply involved in our community church and volunteer our time weekly. We both believe that it is not enough to have a physically healthy body, but your spirit should be just as whole. We accomplish this by balancing secular activities with a healthy dose of spiritual study and religious observance. Music is an important part of our lives as well, and we all play some musical instruments proficiently; mine are the guitar and cello. All of the kids have inherited their mother's beautiful singing voice too. Our family's philosophy is summed up in one of my favorite quotes, from David McKay: "No other success can compensate for failure in the home."

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My office

Referral requirements

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Languages spoken by medical staff

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Medical Groups, Plans, and Networks

Northwest Permanente Physicians and Surgeons, PC

Family Medicine
2400 Lancaster Dr Ne, Salem, OR 97305
List Header Plans Accepted

All available providers accept all Kaiser Permanente health plans. Learn more.

Contact information

  • Advice Nurse
  • 1-800-813-2000 (toll free)
  • Information (Salem area)
  • 503-361-5400
  • Information (TTY)
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
  • Information (all other areas)
  • 1-800-813-2000 (toll free)

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My training, certifications & licensing

Medical school

Creighton University School of Medicine
Omaha , NE

Board certification

This information is not available at this time.

Medical training

Family Practice

Idaho State University
Pocatello , ID

Joined Permanente Medical Group

2015

Provider ID

00XOY

License information

Look up this provider’s credentials at the Washington State Department of Health website.

Look up this provider’s credentials at the Oregon Medical Board website

 

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My hospitals

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To find:

  • a provider’s office hours, search our facility directory
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The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection criteria and tiered network criteria.

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Help in your language: Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

  • Portland: (503) 813-2000
  • All other areas: 1-800-813-2000 (toll free) or 711 (TTY). 

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical Board at (971) 673-2700 or the Washington State Department of Health at (360) 236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the Northwest Permanente Medical Group (NWPMG). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of Permanente Dental Associates (PDA). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.

This page was last updated on:

12/09/2019