Clinical review

For information concerning whether a specific service or benefit is covered, please refer to your Evidence of Coverage, or call Kaiser Permanente Member Services toll-free at 1-800-777-7902 (711 TTY)
The documents below are available to detail the review process and procedures:

A

B

C

D

E

F

G

H

I

K

L

M

N

O

P

R

S

T

V

W

 

Kaiser Permanente also utilizes externally developed clinical criteria. Those documents can be reviewed here.