Chat with KP

Chat online with our 24/7 advice nurse or discuss medical records.

Hours

Varies by region of care

Upfront cost

for Kaiser Permanente members

No cost share for most plans

When should I use chat with KP?

Use this for

Advice on medical care
Help for new members
Prescription information and refills
Specialty care referral information

Don’t use this for

Emergency care
Urgent care

Chat with KP

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Appointments and Care

Care options

Messaging

Doctors & locations

Medical records

Care while traveling

Pharmacy

Refilling medications

Managing medications

Need help with medications?

Health & Wellness

Ways to stay healthy

Resource directories

Topics of special interest

Prevention

Benefits

Benefits & coverage

Cost estimates

Need help with benefits?

Billing

Billing & payments

Claims & costs

Need help with billing?

Additional resources

Chat with KP

When should I use chat with KP?