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Care Coordination and Guidelines
Denver/Boulder
At Kaiser Permanente, we realize improved health for members can be achieved with greater success by working closely with you, our network of community providers. By working together, we can offer members the most efficient and effective resources to improve care quality and each member’s overall health care experience.
The following program has additional tools available for providers in the Denver/Boulder Colorado area to assist in caring for our members.
- Beginning 7/30/21, Kaiser Permanente Colorado will no longer require authorizations for behavioral health services that are considered “routine” in nature. Please see list of codes that no longer require authorization.
Behavioral Health Services _CD Services No Auth Codes
In general, a routine appointment includes intake assessments, therapy, and medication management.
The change goes into effect based on the implementation date (7/30/21), not by date of service. - You will no longer receive notification via Affiliate Link or via other modes of communication, of this sub-set of services being authorized or referred to your agency/office.
Kaiser Permanente Colorado members can access care at your agency/clinic/office directly and therefore do not need to be redirected to the Behavioral Health Access Center (BHAC) for an authorization.
Members can also be directed to Behavioral Health Appointment Center (BHAC) at 303.471.7700 to schedule appointments or explore other network options
Members can also be directed to the Kaiser Permanente Colorado Provider Directory to explore provider options kp.org/findadoctor - It is the provider’s responsibility to check benefits and ensure patients are matched with the appropriate provider type (i.e., Medicare members must only be seen by Medicare providers). To verify this information, please refer to Affiliate Link. Sign-On
- Services that require authorization should be requested through Affiliate Link Sign-On
Emergent situations should always be directed to an Emergency Dept or Mental Health walk-in clinic
Southern Colorado
At Kaiser Permanente, we realize improved health for members can be achieved with greater success by working closely with you, our network of community providers. By working together, we can offer members the most efficient and effective resources to improve care quality and each member’s overall health care experience.
The following programs are additional tools are available to providers in the Southern Colorado area to assist you in caring for our members. Select from the programs below for additional information.
https://www.carelonbehavioralhealth.com/providers/resources/provider-toolkit
| Fax Numbers for Kaiser Permanente Southern Colorado Clinics | |
| Acero Clinic | 1-855-347-8106 |
| Briargate Clinic | 1-866-562-1722 |
| Parkside Clinic | 1-866-564-7451 |
| Pueblo North Clinic | 1-866-565-0348 |
| Premier Clinic | 1-855-902-6009 |
| Premier Endocrinology and Neurology | 1-866-435-8769 |
| Premier Cardiology | 1-855-416-9178 |
| Premier Rheumatology | 1-844-660-0712 |
| Palliative Care—Colorado Springs | 1-719-282-2411 |
| Palliative Care—Pueblo | 1-877-847-6427 |
Northern Colorado
At Kaiser Permanente, we realize improved health for members can be achieved with greater success by working closely with you, our network of community providers. By working together, we can offer members the most efficient and effective resources to improve care quality and each member’s overall health care experience.
The following program has additional tools available for providers in the Northern Colorado area to assist in caring for our members.