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Resources

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Provider Orientation

Need a refresher from your orientation?  Review your KPCO HMO provider orientation or PPO provider orientation information.

Diversity and Cultural Competency Training Tools

If you have not completed your Diversity and Cultural Competency Training for this year, you can find the Kaiser Permanente Diversity, Equity, and Inclusion Tool Kit here: Diversity Equity Inclusion Toolkit

FIRST HEALTH PROVIDER NETWORK ONLY please use this template: First Health Provider Network DOI Reg 4-2-80 Responses

NEW-Automated submission of your annual DIVERSITY and CULTURAL COMPETENCY TRAINING Survey Responses to Kaiser Permanente.

Groups will now receive an automated survey request from Kaiser Foundation Health Plan via Smartsheet annuallyfor each Kaiser Permanente contracted location.

  • Please read the instructions on the email, open the survey, and answer all the questions.
  • Note:  If “Other” is chosen for “Type of Training” please free text the training received in answer box “1.1 Other Training” or if type of training appears in the drop down, it can be left blank.
  • The survey should be submitted after all your providers and front-line staff have completed the training for the year.  (You will only be able to submit the survey once).
  • Each survey received via email, must be completed by the recipient or forwarded unopened to the contact, at the location, who can complete the request.
  • The group name can be found in the Action Needed header.
  • Reminder emails will be sent out monthly, until the survey has been submitted.
  • The questions that will be asked on the survey are under the instructions - Details section.
  • Click on “Open Request” to answer the survey. (Do not select “Go to Sheet”)
  • Please click on this link to see an example of the email Email Example for DOI survey responses

Training Materials

The resources below are intended for providers who are contracted with Kaiser Permanente Colorado region. They provide an introduction to how processes work within our organization and include information about how to best serve our members.

Video: EOP Account Summary

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Video: EOP Recoupment Detail Report

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