Get our mobile app

What can I do with the mobile app?
Sign in with your member ID and:

• Schedule an appointment with your Kaiser Permanente care team
  
  
• Refill or transfer prescriptions

• Exchange messages with your care team

• Pay a bill and see previous statements and payments

• See after-visit summaries and test results

• Access your digital ID card

• Find medical offices, urgent care, and pharmacies

• See wait times for pharmacies and labs

• Contact a Consulting Nurse

• Get care from our clinicians via secure Care Chat

• Find a doctor

• Review your health history

• View coverage documents and benefits usage

• Video chat for mental health appointments only (scheduled by phone first)

How do I set up parental access for my child?
After you register and get access for yourself, you'll need to take another step to get parental access for your children 17 and younger. See how to request access, fill out a form for each child, and follow the instructions.

Is my personal health information secure?
Yes. The mobile app uses the same security as your online account. Personal medical data is available on your phone only after you register and only when you sign in to the app.

If you save your Kaiser Permanente sign-on information on your phone, we recommend you set a passcode lock for phone access.
Need help?

Call Member Services at 206-630-4636 or 1-888-901-4636 (toll free).