Get to know telehealth

Today, getting care doesn’t just mean making an appointment and driving to the doctor’s office. In fact, many of your health needs can be handled at home with something called “telehealth” — a convenient way to get care with just your mobile device or computer.

So, the next time a fever pops up in the middle of the night, or you’re wrestling with allergies during vacation, just remember one thing: You’ve got many ways to get care — over the phone, by video, and online. After all, health happens everywhere. Care should be available when and where it works for you.

What is telehealth?

Simply put, telehealth is a way to get care in a different place than where your care team is physically located by using everyday devices, like your smartphone, laptop, or tablet. That usually means connecting with a health care professional while you’re out in the real world — backyard, park, or beach. But telehealth can happen during office visits, too, like when your doctor consults with a specialist in another room or facility.

 

Ways to get care using telehealth

Want to speak with a doctor? Need help figuring out what to do or who to talk to next? Telehealth makes it easy to connect to a care team and get quick answers to help you get the right care.

Here are the many ways you can get care using telehealth at Kaiser Permanente.