We have licensed clinical social workers who help our transgender and gender non-conforming members by providing clinical guidance and support as they access the care and services they are seeking.
Many of our health plans include benefits for gender-affirming services. Members who are interested in our program, regardless of their coverage, can enroll in the Gender Health Case Management Program without a referral.
Members who have a covered benefit for gender-affirming surgical procedures and who have decided to pursue surgery will be enrolled in the Gender Health Case Management Program to navigate their benefits and coordinate their care, at no cost to them.
To enroll, or for questions about the process or coverage, call 1-888-245-9004.