Welcome! We recently transitioned to a new premium payment system

We encourage you to register for our new premium payment system to take advantage of more automatic monthly payment features, such as flexible payment dates, scheduled payment options, and payment notifications.

Premium Payment System Transition: Frequently Asked Questions (FAQs)

It’s simple! Just go to kp.org/payonline . You will need your Billing Unit Identification (BUID) number to complete the registration.

Premium bills are typically mailed in the middle of each month. You will also receive an electronic copy of your bill online. If you sign up for paperless billing, you will only receive your premium statement electronically.

You may visit https://healthy.kaiserpermanente.org/support/pay-bills/premium-bills.

Go to https://wa-member.kaiserpermanente.org/home/preferences . You will need a member account to access these features.

Call Kaiser Permanente Member Services toll-free at 1-800-290-8900, Monday through Friday, 8 a.m. to 5 p.m., Pacific time.