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Provider Directory (PDF)
Directorio de Proveedores (PDF)
Phau Ntawv Teev Cov Npe Kws Kho Mob (PDF)
Direktoryo ng Provider (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
保健業者名錄 (PDF)
Getting Started with Kaiser Permanente Medi-Cal
If you are currently a Kaiser Permanente member, and are new to Medi-Cal, you can enjoy the peace of mind of keeping the Kaiser Permanente doctor you know and trust, and getting the same high quality of care and convenient services you depend on.
If you are new to Kaiser Permanente, visit kp.org/newmember to learn how to get the most out of your new Kaiser Permanente membership.
Already registered? kp.org
Act for a family member
If you have your own kp.org member account, you may be able to help certain family members with their health care by making appointments, looking over most of their test results, emailing their doctor, and more. To learn more, go to Act for a Family Member.
If you are not a Kaiser Permanente member and would like to act on behalf of someone who is a Kaiser Permanente member, you can set up a non-member caregiver account.
2024 Medi-Cal Member Handbook
The Member Handbook is also called the Combined Evidence of Coverage and Disclosure Form (EOC/DF). It explains our rules and policies. The Member Handbook is based on our contract with the Department of Health Care Services (DHCS). It will help you understand your benefits, the services available to you, and how to get care. It also explains your rights and requirements as a Member. The Plan issued an Errata below that describes corrections or changes to the 2024 Member Handbook. For a print copy or alternative format of your Member Handbook and Errata, please call Member Services at 1-855-839-7613 (TTY 711), 24 hours a day, 7 days per week (closed major holidays).
Member Handbook (PDF)
(PDF) كتيب الأعضاء
Անդամի ձեռնարկ (PDF)
會員手冊 (PDF)
(PDF) کتابچه راهنمای اعضا
Tswv Cuab Phaub Ntawv Pab (PDF)
សៀវភៅណែនាំសមាជិក (PDF)
가입자 안내서 (PDF)
Справочник участника (PDF)
Guía para Miembros (PDF)
Handbook ng Miyembro (PDF)
Cẩm nang Hội viên (PDF)
2024 Medi-Cal Member Handbook Errata
The Errata describes corrections or changes to the Member Handbook.
2024 Member Handbook Errata (PDF)
(PDF) ملحق كتيب الأعضاء لعام 2024
2024 Անդամի ձեռնարկի վրիպակներ (PDF)
2024年《會員手冊》勘誤表 (PDF)
(PDF) اصلاحیه کتابچه راهنمای اعضا سال 2024
Errata Phau Ntawv Qhia Tswv Cuab Xyoo 2024 (PDF)
បញ្ជីកំហុសនៅក្នុងសៀវភៅណែនាំសមាជិកឆ្នាំ 2024 (PDF)
2024 년도 가입자 안내서 고침표 (PDF)
Корректировка к Справочнику участника 2024 (PDF)
Errata de la Guía para miembros de 2024 (PDF)
Medi-Cal Provider Directories
Kaiser Permanente Medi-Cal Provider Directories list providers in our Medi-Cal provider network. The Northern California Region and Southern California Region each have six Medi-Cal Provider Directories. You may see a Kaiser Permanente provider anywhere in your California region. These directories will help you find a provider near where you live.
You can refer to your Provider Directory to find a Primary Care Physician (PCP) in our network. Your PCP is the licensed provider you go to for most of your health care. Your PCP also helps you get other types of care you may need.
For a print copy or alternative format of a Provider Directory, please call Member Services at 1-855-839-7613 (TTY 711), 24 hours a day, 7 days per week (closed major holidays). You can also go to kp.org/finddoctors to search our online Provider Directory. Be sure to choose Medi-Cal Managed Care in the Health plans accepted section. This will show you the list of Medi-Cal providers.
Northern California Provider Directories
Provider Directory (PDF)
Справочник поставщиков услуг (PDF)
Directorio de Proveedores (PDF)
Direktoryo ng Provider (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
保健業者名錄 (PDF)
Provider Directory (PDF)
中文 (Chinese): 保健業者名錄 (PDF)
Directorio de Proveedores (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
Direktoryo ng Provider (PDF)
Provider Directory (PDF)
(PDF) دليل مقدمي الخدمات
保健業者名錄 (PDF)
Phau Ntawv Teev Cov Npe Kws Kho Mob (PDF)
Справочник поставщиков услуг (PDF)
Directorio de Proveedores (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
(PDF) فهرست ارائه‌دهندگان
Provider Directory (PDF)
保健業者名錄 (PDF)
Справочник поставщиков услуг (PDF)
Directorio de Proveedores (PDF)
Direktoryo ng Provider (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
Provider Directory (PDF)
保健業者名錄 (PDF)
Directorio de Proveedores (PDF)
Direktoryo ng Provider (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
Southern California Provider Directories
Provider Directory (PDF)
(PDF) دليل مقدمي الخدمات
Մատակարարների հասցեագիրք (PDF)
保健業者名錄 (PDF)
(PDF) فهرست راهنمای ارائه‌دهندگان
សៀវភៅបញ្ជីឈ្មោះអ្នកផ្តល់សេវា (PDF)
의료 서비스 제공자 목록 (PDF)
Справочник поставщиков услуг (PDF)
Directorio de Proveedores (PDF)
Direktoryo ng Provider (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
Provider Directory (PDF)
Directorio de Proveedores (PDF)
(PDF) دليل مقدمي الخدمات
(PDF) فهرست ارائه‌دهندگان
Մատակարարների հասցեագիրք (PDF)
សៀវភៅបញ្ជីឈ្មោះអ្នកផ្តល់សេវា (PDF)
의료 서비스 제공자 목록 (PDF)
Справочник поставщиков медицинских услуг (PDF)
Direktoryo ng Provider (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
保健業者名錄 (PDF)
Provider Directory (PDF)
Directorio de Proveedores (PDF)
(PDF) دليل مقدمي الخدمات
(PDF) فهرست ارائه‌دهندگان
Մատակարարների հասցեագիրք (PDF)
សៀវភៅបញ្ជីឈ្មោះអ្នកផ្តល់សេវា (PDF)
의료 서비스 제공자 목록 (PDF)
Справочник поставщиков медицинских услуг (PDF)
Direktoryo ng Provider (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
保健業者名錄 (PDF)
Provider Directory (PDF)
(PDF) دليل مقدمي الخدمات
Մատակարարների հասցեագիրք (PDF)
保健業者名錄 (PDF)
(PDF) فهرست راهنمای ارائه‌دهندگان
សៀវភៅបញ្ជីឈ្មោះអ្នកផ្តល់សេវា (PDF)
의료 서비스 제공자 목록 (PDF)
Справочник поставщиков услуг (PDF)
Directorio de Proveedores (PDF)
Direktoryo ng Provider (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
Provider Directory (PDF)
(PDF) دليل مقدمي الخدمات
保健業者名錄 (PDF)
(PDF) فهرست راهنمای ارائه‌دهندگان
의료 서비스 제공자 목록 (PDF)
Directorio de Proveedores (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
Մատակարարների հասցեագիրք (PDF)
សៀវភៅបញ្ជីឈ្មោះអ្នកផ្តល់សេវា (PDF)
Справочник поставщиков медицинских услуг (PDF)
Direktoryo ng Provider (PDF)
Provider Directory (PDF)
(PDF) دليل مقدمي الخدمات
Directorio de Proveedores (PDF)
Direktoryo ng Provider (PDF)
Danh Bạ Nhà Cung Cấp (PDF)
(PDF) فهرست ارائه‌دهندگان
保健業者名錄 (PDF)
Medi-Cal for Kids & Teens
Medi-Cal for Kids & Teens provides free services to keep you or your child healthy from birth to age 21. These services include check-ups, shots, health screenings, and treatments for health problems.
These brochures provide an overview of covered services and how to access them. They also stress the importance of preventive care. Your Medi-Cal Rights Guide explains what to do if your child's care is denied, delayed, reduced, or stopped.
Approved Time and Distance Standards
If you would like to learn more about Kaiser Permanente’s approved Medi-Cal time and distance standards [including DHCS-approved Alternative Access Standards (AAS)] in its licensed service areas, click to view the reports below.
2021 Approved Alternative Access Standards (AAS) – Northern California
2021 Approved Alternative Access Standards (AAS) – Southern California
Medi-Cal Delegation Statement
Kaiser Foundation Health Plan (KFHP) delegates some functions and/or services to Subcontractors. These Subcontractors are Partially Delegated Subcontractors, as they assume some, but not all, of KP’s duties and obligations of the Department of Health Care Services (DHCS) Medi-Cal contract. KFHP conducts Delegation Assessments to ensure a high-quality care experience for our members and to improve their access to care for delegated services. The Delegation Assessment evaluates Subcontracting arrangements, with a focus on enhancing the member experience by examining the Subcontractor’s quality of care, provider network, and/or ability to accommodate member preferences such as type of provider and preferred language. The process includes review of monitored metrics and detailed reports to address member experience and the quality of/access to care. KFHP uses the Delegation Assessments to ensure delegated Subcontractors comply with all applicable state and federal laws and regulations, contract requirements and other DHCS guidance, including All Plan Letters and Policy Letters.
We’re here to help
Whether you’re a new member or new to the website, we can help you find help and answers.
Find who you need to call or where you need to go for more details
Choose from a variety of questions and answers
Learn more about additional programs in your state
Questions about Medi-Cal with Kaiser Permanente?
Call the Kaiser Permanente Medicaid Assistance Center at
1-800-557-4515 (toll free) or 711 (TTY),
8 a.m. to 5 p.m., Monday through Friday.
Español: 1-800-545-7263