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Cigna Providers & Facilities

Claims

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Where do Cigna providers send their claims?

Cigna PPO Network Providers should check eligibility and benefits to determine covered services, send claims, and submit precertification requests as instructed on the ID card.Cigna PPO Network providers outside of Kaiser Permanente states (Outside of California, Colorado, District of Columbia, Georgia, Hawaii, Maryland, Oregon, Virginia, and Washington) rendering care to an eligible Kaiser Permanente or Kaiser Permanente Insurance Company members should send claims to Cigna for pricing at:

Cigna Medical Claims
P.O. Box 188061
Chattanooga, TN 37422-8061
Payer ID 62308