OneHealthPort (OHP) users Continue to KP Online Affiliate after signing on at OHP or Sign-On
Existing non OHP KP Online Affiliate Users Sign-On or Manage Account
New users Register to access KP Online Affiliate
What is Online Affiliate?
Online Affiliate is Kaiser Permanente’s self-service portal available to external providers. With access to the portal, providers and users can check benefits/eligibility and submit online disputes and appeals.
View our Join Us Video to learn more!
Access to view detailed information will be available only through OneHealthPort. Please register if you do not already have a OneHealthPort account!
Using Online Affiliate requires the following browser, system and connection requirements:
Online Affiliate can also be accessed by iOS tablets using Safari 15 or above, Android tablets and Linux OS Google Chrome 106 or above.
If you experience issues during registration for Online Affiliate, contact the Online Initiatives Team at NW-provider-relations@kp.org.
If you are experiencing technical issues, please contact the Help Desk at 888-457-4872 and let them know you are a Oregon-Washington Online Affiliate user.
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Kaiser Permanente also allows providers to view basic member eligibility using our Member Eligibility Guess Access portal.
With Member Eligibility Guest Access, you will be asked to provide key information about a member in question. In return, you will be able to view basic member eligibility information.
If you require additional information, please register for Online Affiliate access.
Learn more about our Member Eligibility Guest Access portal.
View claim status as a guest user
Contracted and non-contracted providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vendor and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.
You may reach out to your Online Affiliate regional representative by using the contact information provided below.
Email: NW-Provider-Relations@kp.org
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