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Member rights and responsibilities
Our members can expect to be treated professionally, be involved in the decision-making process, receive safe and ethical care, and more.
Learn about all of our members' rights and responsibilities.
Sample ID Cards
All Kaiser Permanente members receive an identification card. With the exception of color, the appearance and information on the membership identification card are basically the same. All cards display member name and the "Health/Medical Record number," which serves as a unique identification number.
For your reference, we've gathered our sample ID cards on one page.
Commercial (HMO) Card
Added Choice
Added Choice Out Of Area
Out Of Area
Kaiser Permanente Senior Advantage
Kaiser Permanente Oregon Plus
Self-Funded Plans
Kaiser Permanente’s self-funded plans
Kaiser Permanente offers plans that are self-funded as part of our offerings to employer groups.
The self-funded program has a unique Customer Service phone number: 1-866-800-3402.
There is a unique payor ID and mailing address for self-funded claims.
Payor ID: 94320
KPIC, Self-funded Claims Administrator
P.O. Box 30547
Salt Lake City, UT 84130-0547
Self-funded ID cards look different: They are green and will contain the logo of the employer as well as the Kaiser Permanente logo.
For additional information on the self-funding program, please see the Self-funded Program Provider Manual.