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Please select from the options below to contact us if you have any questions. 

Provider demographic updates, such as tax ID change, address change, addition of providers, termination of providers. Provider education and training. Contract questions.

NW-Provider-Relations@kp.org

General enrollment questions. Eligibility and benefit verification. Copay, deductible, and coinsurance information. Members presenting with no Kaiser Permanente identification number.

8 a.m. to 6 p.m.
503-813-2000 or 1-800-813-2000

  • Claims - general
  • Claim payment status
  • Claims submission
  • Coordination of benefits
  • Third-party liability. Workers Compensation

503-735-2727 or 1-866-441-1221

Mailing Address:

Kaiser Foundation Health Plan, Northwest
Claims Administration
PO Box 370050
Denver, CO 80237-9998

Questions regarding refund requests.

503-813-1900 or 1-800-756-2777