Scheduled video visits

Schedule an appointment to talk with your doctor, a specialist, or an available clinician over video.

Average wait time	Varies by region of care
Hours	Appointment times vary.
Upfront cost	for Kaiser Permanente members No additional cost for most plans
Resources	For detailed instructions on how to access a video visit or technical help, visit our support page.
How to get care	Schedule online now

When should I use scheduled video visits?

Use this for

Care for a broad range of symptoms or health concerns that don't require an in-person visit
Examples: care for chronic conditions like diabetes or depression, and new or ongoing concerns such as joint pain, skin conditions or a lingering cough.
Follow-up care after an appointment
Prescriptions
Lab test orders

Don’t use this for

Emergency care
Urgent care

Schedule an appointment

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