Scheduled phone visits

Schedule an appointment to talk with your doctor, a specialist, or an available clinician over the phone.

Average wait time	Varies by region of care
Hours	Appointments are often available same day or next day.
Upfront cost	for Kaiser Permanente members No additional cost for most health plans.
How to get care	Make an appointment online, or call 1-800-297-6877 (TTY 711), 24/7

When should I use scheduled phone visits?

Use this for

Services:

Care for symptoms or health concerns that don’t require an in-person visit
Follow-up care after an appointment

Don’t use this for

Emergency care
Urgent care

Schedule a phone visit

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