Chat with KP

Chat online with member services, a clinician, or pharmacist.

Chat online with a Kaiser Permanente clinician to get immediate care, treatment, and prescriptions. Must be 18 years or older. Parents can chat for children, with some privacy restrictions for teens.

Hours

Clinician Chat
6 a.m. to 9 p.m.
Monday through Friday

Pharmacy, Member Services
8 a.m. to 5 p.m.
Monday through Friday

Upfront cost

for Kaiser Permanente members

No cost share for most plans

When should I use chat with KP?

Use this for

Advice on medical care
Help for new and current members
Prescription information and refills

Don’t use this for

Emergency care
Urgent care

Chat with KP

if ( !window.CQ_Analytics ) { window.CQ_Analytics = {}; } if ( !CQ_Analytics.TestTarget ) { CQ_Analytics.TestTarget = {}; } CQ_Analytics.TestTarget.clientCode = 'kaiser'; CQ_Analytics.TestTarget.currentPagePath = '\/content\/kporg\/en\/washington\/get\u002Dcare\/online\u002Dhealth\u002Dchat'; (function() { window.ContextHub = window.ContextHub || {}; /* setting paths */ ContextHub.Paths = ContextHub.Paths || {}; ContextHub.Paths.CONTEXTHUB_PATH = "/etc/cloudsettings/default/contexthub"; ContextHub.Paths.RESOURCE_PATH = "\/content\/kporg\/en\/washington\/get\u002Dcare\/online\u002Dhealth\u002Dchat\/_jcr_content\/contexthub"; ContextHub.Paths.SEGMENTATION_PATH = "\/etc\/segmentation\/contexthub"; ContextHub.Paths.CQ_CONTEXT_PATH = ""; /* setting initial constants */ ContextHub.Constants = ContextHub.Constants || {}; ContextHub.Constants.ANONYMOUS_HOME = "/home/users/f/fYCauBjHIJ3GnjeSzcUd"; ContextHub.Constants.MODE = "no-ui"; }());