Chat with KP

Chat online with member services.

Hours

Member Services
8 a.m. to 5 p.m.
Monday through Friday

Upfront cost

for Kaiser Permanente members

No cost share for most plans

When should I use chat with KP?

Use this for

Help for new and current members

Don’t use this for

Emergency care
Urgent care

Chat with KP

if ( !window.CQ_Analytics ) { window.CQ_Analytics = {}; } if ( !CQ_Analytics.TestTarget ) { CQ_Analytics.TestTarget = {}; } CQ_Analytics.TestTarget.clientCode = 'kaiser'; CQ_Analytics.TestTarget.currentPagePath = '\/content\/kporg\/en\/washington\/get\u002Dcare\/online\u002Dhealth\u002Dchat'; (function() { window.ContextHub = window.ContextHub || {}; /* setting paths */ ContextHub.Paths = ContextHub.Paths || {}; ContextHub.Paths.CONTEXTHUB_PATH = "/etc/cloudsettings/default/contexthub"; ContextHub.Paths.RESOURCE_PATH = "\/content\/kporg\/en\/washington\/get\u002Dcare\/online\u002Dhealth\u002Dchat\/_jcr_content\/contexthub"; ContextHub.Paths.SEGMENTATION_PATH = "\/etc\/segmentation\/contexthub"; ContextHub.Paths.CQ_CONTEXT_PATH = ""; /* setting initial constants */ ContextHub.Constants = ContextHub.Constants || {}; ContextHub.Constants.ANONYMOUS_HOME = "/home/users/f/fYCauBjHIJ3GnjeSzcUd"; ContextHub.Constants.MODE = "no-ui"; }());