Messaging your care team

Message your care team with nonurgent questions anytime.

Average response time	Within 2 to 3 business days
Hours	Message 24/7
Upfront cost	for Kaiser Permanente members No additional cost share

When should I use messaging care team?

Use this for

Non-urgent medical advice
Follow-up questions

Don’t use this for

Emergency care
Urgent care

Send a message to your care team

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