Messaging your care team
Message your care team with nonurgent questions anytime.
Average response time | Within 2 to 3 business days | |
Hours | Message 24/7 | |
Upfront cost | for Kaiser Permanente members No additional cost share |
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When should I use messaging care team?
Use this for
- Non-urgent medical advice
- Follow-up questions
Don’t use this for
- Emergency care
- Urgent care