Spokane wildfires: Member update

Kaiser Permanente is closely monitoring wildfire activity in the Spokane area. The safety of our members, patients, staff, and community remains our top priority.

All Kaiser Permanente Spokane facilities are currently open and operating as scheduled.

If you can't make your appointment

You have options:

If we need to change your appointment: Your care team will contact you directly. Depending on your needs, we may convert your visit to a virtual appointment or reschedule you at another Kaiser Permanente location.

Need medication?

Urgent prescription needs

Visit the Riverfront Medical Center Pharmacy
322 W North River Drive, Spokane, WA

Hours

Monday through Friday: 8:00 a.m. to 7:30 p.m.
Saturday and Sunday: 8:30 a.m. to 7:30 p.m. Closed 1:30 to 2:30 p.m. for lunch.

The pharmacy can help with prescription refills and transfers.

Non-urgent prescription needs

  • With Kaiser Permanente prescription home delivery, you can get up to a 3-month supply at your permanent or temporary address, typically within 2-3 days. Order online or contact us Monday through Friday, 8 a.m. to 6 p.m., and Saturday 8 a.m. to 4:30 p.m. by calling 1-800-245-7979 (TTY 771).
  • You may be able to pick up prescriptions at another Kaiser Permanente pharmacy location in Spokane.

If you aren’t near a Kaiser Permanente pharmacy

  • If you’ve been affected by wildfires and aren’t near a Kaiser Permanente pharmacy, you can fill your prescription at a local retail pharmacy. You may need to submit a receipt for reimbursement. 

For all other prescription needs

  • For all other needs, visit your local Kaiser Permanente pharmacy or contact home delivery at 1-800-245-7979 (TTY 711). 

Need a replacement medical device?

If you are experiencing a medical emergency, call 911 or go to the nearest hospital.

If you need to replace a medical device that was lost or is inaccessible because of wildfires or evacuation orders, the fastest option is to contact your durable medical equipment (DME) supplier directly.

Common suppliers include:

  • AdaptHealth (oxygen equipment, CPAP)
  • Byram Healthcare (diabetes supplies)
  • KCI Solventum (wound VAC supplies and support)

Getting glasses or contact lenses

Have an urgent need to replace eyeglasses or contact lenses? We can help.

We're here to help

We recognize wildfires can create uncertainty and stress. We'll continue monitoring conditions and provide updates as needed. Our goal is to ensure you have access to the care, prescriptions, and support you need.