Volunteer opportunities

Enrolled college students who are thinking of a medical or nursing career who want non-classroom exposure to a hospital environment are encouraged to volunteer with us! Care Ambassador volunteers help the emergency room and nursing units at either Kaiser Permanente Riverside or Moreno Valley hospitals. Volunteer duties include, but are not limited to assisting nurses with rounding, stocking supplies, reading to patients, and much more.

People with a passion for helping others are welcome to volunteer with us at any Kaiser Permanente location in Riverside County. Not only do volunteers have a variety of locations to choose from, but helpers also have a variety of activities available to them such as:

• Information desk support
• Hospital gift shop retail support
• Clerical support
• Inpatient rounding support
• General activities support

Volunteer opportunities exist in a number of our locations:

• Canyon Crest Medical Office Building
• Corona Medical Office Building
• Heacock Medical Office Building
• Indio Medical Office Building
• Iris II Medical Office Building
• Meridian Medical Office Building
• Moreno Valley Medical Center
• Murrieta Medical Office Building
• Palm Desert Medical Office Building
• Palm Springs Medical Office Building
• Riverside Medical Center
• Temecula Medical Office Building
• Wildomar Medical Office Building

Volunteers with a talent for playing one or more musical instruments are welcome to share their musical gift with patients and visitors at Riverside and Moreno Valley Medical Centers. Musicians must have a portable instrument (e.g. guitar, ukulele, violin, etc.) that can be easily carried to and from multiple locations. Volunteers will play music in patient rooms, the chemotherapy lab, lobbies or other areas on campus.

Kaiser Permanente Riverside’s Patient Advisory Council (PAC) is made up of Riverside Service Area Kaiser Permanente member volunteers, management, and staff. The mission of the Council is to improve quality of service and safety, enhance systems of care, and educate health care professionals and staff on the patients’ perception of their health care experience at Kaiser Permanente Southern California (KPSC) facilities.

The Riverside Service Area Council assists in supporting the Regional Patient Advisory Council initiatives. The Regional Patient Advisory Council is a subcommittee of the Kaiser Permanente Southern California Quality Committee (SCQC).

Main Goals

• Be a voice (advocate) for Kaiser members
• Bridge the gap of communication between patients, members, healthcare providers, and KP leaders to reach patient-centered outcomes
• Advocate for improvement of quality of service, safety, and the patient care experience

Past Improvement/Awareness Projects:

• Hand hygiene
• Hospital discharge instructions improvement
• Pharmacy procedures
• If you would like to be a part of your local Kaiser Permanente Patient Advisory Council (PAC) please contact Luz Soto.

Volunteers with certified pet therapy dogs are welcome to bring smiles to our patients, staff and visitors at Riverside and Moreno Valley Medical Centers. Volunteers and certified therapy dogs visit patient rooms, lobbies and waiting rooms. Please note only dog therapy certifications from Therapy Dogs International, Bright & Beautiful Therapy Dogs, and Therapy Pets Unlimited are accepted.

Each day our Kaiser Permanente pharmacy team helps people feel better. Those interested in supporting the pharmacy team may volunteer at Kaiser Permanente Riverside, Moreno Valley, or any KP medical office building with a pharmacy. Volunteer duties include but are not limited to activities such as stocking medication, data entry, clerical activities and helping ease pharmacy lines. Experience is welcome, but not necessary for this role.

Our Kaiser Permanente physical therapy (PT) professionals help promote healing in patients recuperating from surgery, injury or illness. Volunteers in the physical therapy department help PT assistants care for members at Riverside Medical Center. Volunteer duties also include activities such as data entry and clerical work. Experience is welcome, but not necessary for this role.

Teens interested in spending part of their summer helping others can come spend six weeks with us. Volunteers can help at either Riverside or Moreno Valley Medical Centers, or any KP medical office building in Riverside County. Volunteer duties include, but are not limited to, activities such as helping visitors at information desks, clerical assistance and creating ‘Notes of Kindness’ for hospital in-patients.
The Summer Teen Program runs only through Summer months and those who are accepted to the program will be notified of the exact program start and end dates. Applicants should note the following:

• Applications are accepted each year from January 1 through March 1.
• Applicants must be of age at the time their application is submitted.
• Applications must include two letters of recommendation from adult non-relatives (e.g. teachers, coaches, counselors, community members, employers, etc.).
• Incomplete applications will not be considered for the program.