Health & Wellness

When to call us

Nothing is more important than the health of you and your baby. Call us anytime you feel like something isn’t right, or right away if you have any of these symptoms.

Positive pregnancy test?
 smiling couple with pregnancy test

Positive pregnancy test?

Call us right away. We can help you get started with prenatal care and you can find out what you can do now to have a healthy pregnancy.


Weeks 4 to 23
 women on couch holding pregnant belly

Call us about:

  • Any vaginal bleeding
  • Belly or pelvic pain, other than mild cramping
  • Fever of 100.4 degrees or higher
  • Painful or less frequent urination, or dark-colored urine
  • Vomiting that lasts longer than 24 hours or is worse than it was earlier in your pregnancy
  • Feeling like you might faint or pass out

View phone numbers


Weeks 24 to 35
pregnant woman reading tablet in bed

Call our member advice line if you have:

  • Belly or pelvic pain, other than mild cramping
  • Headaches with weak muscles, problems seeing, or fever
  • Headaches that don’t get better after taking acetaminophen (Tylenol*)
  • Nosebleeds that won’t stop
  • Burning or pain when you urinate
  • Dizziness
  • Cramping in your leg or foot that won’t go away

View phone numbers

woman reading phone in chair

Call your labor and delivery department if you have:

  • Cramps in the lower belly
  • 4 or more contractions in 1 hour
  • Increase or change in vaginal discharge, such as heavy fluid, watery discharge, or blood, or if your water breaks
  • Fainting spells or dizziness
  • Blurred vision
  • Pain in your chest or belly
  • Fever of 100.4 degrees or higher
  • Sudden puffiness in your hands or face
  • Sudden weight gain of more than 2 pounds in 1 week

View phone numbers


Weeks 36 to 40
 woman in hospital gown holding lower back

Call your labor and delivery department right away if:

  • You have bleeding similar to a menstrual period
  • Your baby has moved fewer than 10 times in 2 hours
  • Your baby’s movements have slowed down for 24 hours
  • Your water breaks

If your water breaks, be prepared to tell us the:

  • Time it happened
  • Color of the fluid
  • Amount of fluid (gush or trickle)

To absorb the fluid, use a sanitary pad or a towel, not a tampon.

Also call labor and delivery right away if you have:

  • Contractions that become regular or stronger
  • Fainting spells or dizziness
  • Blurred vision
  • Pain in your chest or belly
  • Fever of 100.4 degrees or higher
  • Sudden puffiness in your hands or face
  • Sudden weight gain of more than 2 pounds in 1 week

View phone numbers


Northern California

1-866-454-8855

Southern California

1-888-KPONCALL

(1-888-576-6225)

Colorado - Denver/Boulder

303-338-4545

303-338-4428 TTY

Colorado - Northern & Southern

1-800-218-1059

1-800-521-4874 TTY

Colorado - Mountains Region

1-800-218-1059

Georgia

404-365-0966 (local)

1-800-611-1811

Hawaii

808-432-7700 (Oahu)

1-800-467-3011 (Neighboring Islands)

1-877-447-5990 TTY

Mid-Atlantic

1-800-777-7904

1-800-700-4901 TTY

Northwest

1-800-813-2000

*Kaiser Permanente does not endorse the medication mentioned. Any trade name listed is for easy identification only.

If you reasonably believe you have an emergency medical condition, call 911 or go to the nearest Emergency Department. An emergency medical condition is a medical or psychiatric condition that requires immediate medical attention to prevent serious jeopardy to your health. For the complete definition of an emergency medical condition, please refer to your Evidence of Coverage.