Authorizations

Authorizations information

Please visit member’s home region below for authorization policies, process, and procedures:

California – Northern
California – Southern
Colorado
Georgia
Hawaii
Mid-Atlantic States
Northwest

To view additional information concerning available options or assistance with the authorization process for ground and air transport, please contact the member’s home region.

Authorizations – Self-funded

Kaiser Permanente offers plans that are self-funded to employer groups.

View information about the authorization process for self-funded members.

For additional information concerning available options or assistance with the authorization process for ground and air transport, please contact the member’s home region.

Authorizations - ambulance

Information concerning the authorization process and options for ground and air transport is available for each of our regions.

California - Northern
Director Medical Transportation Operations
800-438-7404

California - Southern
Southern California Transportation Hub
877-227-8799

Colorado
Ambulance Liaison
303-636-3345

Georgia
Ambulance Manager
404-365-4103

Hawaii
Ambulance Manager
808-432-7502

Mid-Atlantic States
Regional Ambulance Manager
877-806-7470

Northwest
Regional Telephonic Medicine Center
877-813-5993, option 1