San Rafael Medical Center
Resources
Related links
- Monday through Friday, 8:30 a.m. to 5 p.m.
- 7 days, 24 hours
Appointments
- 415-444-2940
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Operator/information
- 415-444-2000
This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
-
Emergency is available
-
Urgent Care is not available
-
After Hours Care is not available
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Pharmacy is available
About this facility
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards? )
National Provider Identifier (NPI)
1194895227
California License Number
California License Name
Kaiser Foundation Hospital - San Rafael
San Rafael Hospital IP Pharmacy - 99 Montecillo Road, 1st Floor
Pharmacy license: HSP 39139
Pharmacy NPI: 1205984002
San Rafael Medical Center (Oncology) Pharmacy - 820 Las Gallinas, 1st Floor, RM #200
Pharmacy license: PHY 55724
Pharmacy NPI: 1861919540
San Rafael Pharmacy-1 OP Pharmacy - 99 Montecillo Road, 3rd Floor
Pharmacy license: PHY 18749
Pharmacy NPI: 1932266293
Plans accepted at this facility
Emergency care
Phone numbers
Information
- 415-444-2400
TTY for the hearing/speech impaired
- 711 (toll-free TTY for the hearing/speech impaired)
Pharmacy services
Pharmacy Type: Retail
Hours
Monday through Sunday, including holidays
- 9 a.m. to 6 p.m.
Phone numbers
Information/Refill
- 415-444-2980
Mail Order Phone
- 1-888-218-6245 (toll free)
Departments and specialties
The Admitting Department is an integral part of the intake of patients to our hospital. We handle all the registration, paperwork, prescreening and outside insurance approval processes.
Hours
- open 24 hours
Phone numbers
Information
- 415-444-2075
Advice Nurses are available 24 hours a day,
7 days a week.
If you need help determining whether or not you need to see a physician or if you need quick medical advice, you can start by speaking to an Advice Nurse. Advice nurses can help by scheduling an appointment, providing you answers to simply questions or if needed sending a message to your primary care physician.
They can also direct you to the Emergency Department if your symptoms require urgent assessment.
We are here to help.
Phone hours: 7 days, 24 hours
Hours
7 days
- Open 24 hours
Phone numbers
Internal Medicine
- 415-444-2940
Ob/Gyn
- 415-444-4440
Pediatrics
- 415-444-4460
Hours
- Monday through Friday, 7:30 a.m. to 4 p.m.
Phone numbers
Information
- 415-492-6513
Hours
- Monday through Friday, 7:30 a.m. to 3:30 p.m.
Phone numbers
Information
- 415-444-4957
Hours
- Monday through Thursday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 1-866-454-4918 (toll free)
See also Medicine
Hours
Phone numbers
Asthma
- 415-492-6513
Cardiac Rehab Program
- 415-492-6519
Chronic Pain Management
- 415-492-6315
Congestive Heart Failure
- 415-492-6557
Diabetes
- 415-492-6558
Erythropoietin Management Services
- 415-899-7817
Harm Reduction
- 415-492-6524
Hypertension Management
- 415-492-6558
Life Care Planning
- 1-866-454-4918 (toll free)
Osteoporosis/fracture prevention coordinator
- 415-492-6559
PHASE (Prevent Heart Attacks and Strokes Everyday)
- 415-492-6558
Pain Management Program
- 415-492-6315
Palliative Care
- 415-446-2510
See also Medicine.
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 1-866-454-4918 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-444-3116
Hours
- Monday through Friday, 8:30 a.m. to 4 p.m.
Phone numbers
Information
- 415-492-6557
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
Phone numbers
Advice/appointments
- Monday through Friday, 8:30 a.m. to 5 p.m.
- 415-444-2939
Toll free from Petaluma
- 707-765-2062 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Advice/appointments
- 415-492-6783
This program is also located at Novato Medical Offices, Petaluma Medical Offices, and Downtown San Rafael Medical Offices - 3rd Street.
Hours
- Monday through Friday, 8:30 a.m. to 4 p.m.
Phone numbers
Information
- 415-492-6558
Phone numbers
Information
- 415-444-2400
TTY for the hearing/speech impaired
- 711 (toll-free TTY for the hearing/speech impaired)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments/messages
- 415-444-2950
Toll free from Petaluma
- 707-765-6225 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5:30 p.m.
Phone numbers
HIV coordinator
- 415-444-4572
The head and neck surgery department, also known as otolaryngology, offers board certified specialists able to care for the complex needs faced by the patients with issues concerning the ears, throat, sinuses and neck.
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2919
Toll free from Petaluma
- 707-765-2101 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-893-4132
HIV services by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
HIV coordinator
- 415-444-4572
HepC coordinator
- 415-899-7866
Information
- 415-444-2497
Latent TB coordinator
- 415-899-7865
PrEP coordinator
- 415-899-7865
Hours
- Monday through Friday, 7:30 a.m. to 3:30 p.m.
Phone numbers
Interventional Radiology
- 415-444-4957
Call requesting physician for test results or check most lab results online
Hours
- Monday through Friday, 7 a.m. to 6 p.m.
- Saturday, 8 a.m. to 3 p.m.
Phone numbers
Information
- 415-444-2064
The Anticoagulation Service is committed to providing professional pharmaceutical care and excellent service. Please feel free to call us with any questions or concerns.
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 1-866-454-4917 (toll free)
EKG WALK-IN HOURS
Monday-Friday 8:30 a.m. - 4:30 p.m.
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Phone numbers
Advice/appointments
- 415-444-4620
Toll free from Petaluma
- 1-707-765-3633 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 1-866-454-4918 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2291
Phone numbers
Treatment coordinator
- 415-444-4572
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Information
- 415-444-2319
Hours
- Tuesday and Wednesday, 9 a.m. to 5:30 p.m.
Phone numbers
Information
- 415-444-4742
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/information/messages
- 415-444-2911
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2911
Hours
- Monday through Friday, 7 a.m. to 3 p.m.
Phone numbers
Information
- 415-444-2233
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2905
Phone numbers
Information
- 415-444-2654
Kaiser Permanente On-the-Job
Medical treatment for work-related injuries and illnessesHours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/information
- 415-444-2900
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2988
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-4430
Toll free from Petaluma
- 707-765-6225 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to noon and 1 to 5 p.m.
Phone numbers
Appointments/Cancellations/Information
- 415-444-2579
Pharmacy Type: Retail
Hours
Monday through Sunday, including holidays
- 9 a.m. to 6 p.m.
Phone numbers
Information/Refill
- 415-444-2980
Mail Order Phone
- 1-888-218-6245 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2633
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-4430
Toll free from Petaluma
- 707-765-6225 (toll free)
Phone numbers
Information
- 1-800-222-1222 (toll free)
Phone numbers
Advice/Appointments
- 415-444-2891
Hours
- Monday through Friday, 7 a.m. to 8:30 p.m.
Phone numbers
Appointments/information
- 415-492-6375
Hours
PET/CT Scan is located at Petaluma Medical Offices
Hours
- Monday through Friday, 7 a.m. to 5 p.m.
Phone numbers
Appointments/information
- 415-492-6375
Hours
- Monday through Friday, 7 a.m. to 9 p.m.
- Saturday and Sunday, 7:30 a.m. to 6 p.m.
Phone numbers
Appointments/information
- 415-444-2382
Hours
- Monday through Friday, 7:30 a.m. to 4:30 p.m.
Phone numbers
Appointments/information
- 415-492-6375
Hours
- Monday through Friday, 7:30 a.m. to 5 p.m.
Phone numbers
Appointments/information
- 415-444-2363
Hours
- Monday through Friday, 7 a.m. to 8:30 p.m.
Hours
Phone numbers
Information
- 415-444-2966
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2919
Toll Free to Petaluma
- 707-765-2101 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/Appointments/Messages
- 415-444-2950
Toll free from Petaluma
- 707-765-6240
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/Appointments/Messages
- 415-444-2950
Toll free from Petaluma
- 707-765-6240
Services and amenities
Phone numbers
Financial Advisors
- 415-444-2409
Information/Billing Office
- 415-444-2100
Hours
- Monday through Friday, 7 a.m. to 6 p.m.
- Saturday, 8 a.m. to 1 p.m.
Phone numbers
Advice/appointments - Adult Medicine, Ob/Gyn, Pediatrics
- 415-833-2239
Information
- 1-877-393-2332 (toll free)
Phone numbers
Patient Finanical Services
- 1-800-201-2123 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 8:30 a.m. to 5 p.m.
- 1-877-317-6230 (toll free) 7 days
Hours
- Monday through Friday, 9 a.m. to 5 p.m.
Phone numbers
Information
- 415-444-2173
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-444-2058
On-site interpreter services in most languages are available. Request an interpreter when you make an appointment. Please inquire with the medical staff when need of an interpreter.
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6545
Phone numbers
Chinese dialects
- 1-800-757-7585 (toll free)
English
- open 24 hours
- 1-800-464-4000 (toll free)
Spanish
- 1-800-788-0616 (toll free)
TTY
- 711 (TTY for the hearing/speech impaired)
Hours
Phone numbers
Chinese
- 1-800-757-7585
English
- 1-800-464-4000 (toll free)
Spanish
- 1-800-788-0616 (toll free)
TTY
- 1-800-777-1370 (toll free)
Hours
- Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m.
Phone numbers
Information
- 415-444-4286
Medical Secretaries
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6317
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/information
- 415-444-2638
Email: monica.x1.perez@kp.org
Schedule may change due to appointment needs.Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6745
Hours
Phone numbers
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Phone numbers
Hospital information desk
- 415-444-2054
Medical Office One information desk
- 415-444-2792
Medical Office Two information desk
- 415-444-2603
San Rafael, CA 94903
Emergency care
Phone numbers
Information
- 415-444-2400
TTY for the hearing/speech impaired
- 711 (toll-free TTY for the hearing/speech impaired)
Pharmacy services
Pharmacy Type: Retail
Hours
Monday through Sunday, including holidays
- 9 a.m. to 6 p.m.
Phone numbers
Information/Refill
- 415-444-2980
Mail Order Phone
- 1-888-218-6245 (toll free)
Departments and specialties
Admitting, Advice Nurse, Asthma Care Management, Cardiac Catherization Lab, Cardiac Rehabilitation Care Management, Care Management, Chronic Pain Care Management, Congestive Heart Failure Care Management, Dermatology, Dermatology - Cosmetic Services, Diabetes/Cardiovascular Risk Management, Emergency Services, General Surgery, HIV Services, Head and Neck Surgery, Home Health Care, Infectious Diseases, Interventional Radiology, Laboratory, Medicine - Anticoagulation services, Medicine - Cardiology, Medicine - Gastroenterology (GI), Medicine - Hepatitis C Services, Medicine - Infusion Therapy, Medicine - Insulin Pump Program, Medicine - Oncology, Medicine - Oncology/Hematology, Mohs/Dermatology Services, Neurology, Nutrition, Occupational Health Center, Orthopedic Medicine, Orthopedic Surgery, Perioperative Medicine, Pharmacy 1, Plastic and Reconstructive Surgery, Podiatry, Pulmonology, Radiology/Diagnostic Imaging, Radiology/Diagnostic Imaging - CT Scan, Radiology/Diagnostic Imaging - MRI, Radiology/Diagnostic Imaging - Mammography, Radiology/Diagnostic Imaging - Nuclear Medicine, Radiology/Diagnostic Imaging - Ultrasound, Urology, Vascular Surgery, Wound CareServices and amenities
Chinese Interpreter Call Center, Health Education, Health Sciences Library, Language Assistance, Member Outreach (Personal Physician Selection), Preoperative Nurse Educator, Social Services/Discharge Planning, VolunteersSan Rafael, CA 94903
Services and amenities
Member Services Office - Temporarily Closed, Release of Medical InformationTo find:
- a provider's office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.
If you would like to report an error in provider or facility information, please contact us.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy. Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).
Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.
Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
From Highway 101
Take the Freitas Parkway exit and go west. Turn left onto Las Gallinas Avenue. Turn right onto Nova Albion Way, then right onto Montecillo Road.This page was last updated on: 04/29/22