Kaiser Permanente Zion Medical Center

Kaiser Permanente Zion Medical Center

Hospital
Kaiser Permanente facility
4647 Zion Ave
San Diego, CA 92120

Hours


24 Hour In-Patient and Emergency Services
unless otherwise noted

Individual department hours may vary. Please see the list below.

Monday through Friday, 8:30 a.m. to 5 p.m.

Saturday and Sunday, Closed

Phone Numbers

Admitting

Advice/Appointment/Cancellations

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Operator

Pharmacy information/refills by phone

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
  • Emergency is available
  • Urgent Care is not available
  • After Hours Care is not available
  • Pharmacy is available

About this facility

Wheel chairAccessibility: P, EB, IB, R, E, T
This facility fulfills basic medical equipment accessibility standards.

Zion OP San Diego Pharmacy - 4647 Zion Ave
Pharmacy License: PHY 18690
Pharmacy NPI: 1396893111

California License Number: 80000062
National Provider Identifier (NPI): 1013062769

CCS Approved Hospital

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties

Services and amenities

Admitting Lobby Hours:
  • 7 Days a week from 6:00 am to 10:00 pm
Cashier Hours:
  • Monday, Wednesday, and Friday - 7:30 am to 5:00 pm
  • Tuesday and Thursday - 7:30 am - 3:30 pm, closed weekends

Location

4647 Zion Ave, 1st floor
San Diego, CA 92120
Get directions

Hours

  • 6 a.m. to 10 p.m.

Phone numbers

Information
  • 619-528-0140

Location

7385 Mission Gorge Rd
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Fax
  • 619-229-7542
Information
  • 619-528-5280
Breast pumps are available for purchase.

Location

4647 Zion Ave
San Diego, CA 92120
Get directions

Hours

  • Monday, Tuesday, Thursday, and Friday, 9 a.m. to 4:30 p.m.
  • Wednesday, 7 a.m. to 4:30 p.m.

Phone numbers

Information
  • 619-528-5153

Location

4647 Zion Ave
San Diego, CA 92120
Get directions

Phone numbers

Information
  • 619-528-5000
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Learn more about translation process .

Location

4647 Zion Ave
San Diego, CA 92120
Get directions

Hours

  • Closed

Location

7385 Mission Gorge Rd
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.
Continuing Care records are processed at no cost to members.

Location

7385 Mission Gorge Rd
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Fax
  • 619-229-7511
Record copies
  • 619-583-4293
Copies of records for personal use. There is a clerical and per-page copying fee.

Location

7385 Mission Gorge Rd
San Diego, CA 92120
Get directions

Phone numbers

Record copies
  • 619-583-4293
Benefits and Health Plan coverage information, forms and brochures.

Walk-in service is not available. Please refer to Member Services at Otay Mesa, San Marcos, or San Diego Medical Center.

Location

4647 Zion Ave
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 7 a.m. to 3 p.m.

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free)
For the hearing/speech impaired
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616 (toll free)
Copies of records for personal use

Location

7385 Mission Gorge Rd
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Information
  • 619-583-4293
Select or change a personal physician or get information about practitioners and services. Online at kp.org/chooseyourdoctor

Phone numbers

Information
  • 1-888-956-1616 (toll free)

Location

4647 Zion Ave
San Diego, CA 92120
Get directions

Hours

Phone numbers

Advice/appointments/information
  • 619-528-5152 (TTY for the hearing/speech impaired)
North County coastal
  • 760-436-6031 (TTY for the hearing/speech impaired)
North County inland
  • 760-741-8855 (TTY for the hearing/speech impaired)

4647 Zion Ave
San Diego, CA 92120
Get directions

Pharmacy services

Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Hours

7 days
  • open 24 hours

Phone numbers

Information/refills by phone
  • 1-866-370-1958 (toll free)
Mail Order
  • 1-866-206-2983 (toll free)

Departments and specialties

Advice Nurse, Cardiology, Gastroenterology (GI), Hematology/Oncology, Infectious Disease, Intensive Care Unit (ICU), Interventional Radiology, Laboratory, Nephrology, Nuclear Medicine, Orthopedic Surgical Care, Pharmacy - Zion OP San Diego 1st Floor, Psychiatry, Pulmonary Medicine, Radiology/Diagnostic Imaging, Sleep Clinic, Surgery - General, Urologic Surgery, Vascular Lab Testing, Vascular Surgery

Services and amenities

Admitting, Healthy Living Store, Hospital Patient Information, Language Assistance, Member Services Call Center, TTY
7385 Mission Gorge Rd
San Diego, CA 92120
Get directions

Departments and specialties

Poison Control

Services and amenities

Disability Claims, Medical Correspondence, Medical Correspondence - Continuing Care Records, Medical Correspondence - Patient Records, Patient Access
994 W El Norte Pkwy
Escondido, CA 92026
Get directions

Departments and specialties

HearUSA/HEARx West Hearing Care Centers

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Resources

Quality and Safety

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
 
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

 

This page was last updated on: 10/24/24