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Clinical library
Expand your knowledge and enhance patient care.
Kaiser Permanente’s Clinical Library provides clinical reference materials for providers including: clinical practice guidelines, drug information, member education, textbooks, journal references and much more. Access anywhere, anytime via the web or mobile app.
Manage your account
You will need a NUID (National User ID) to access Clinical Library. If you are not signed up for a NUID, please click here* to register for access.
Reference guides for providers
The provider manual includes provisions for both the fully insured program and the self-funded program. Please determine which program will most appropriately help you.
Part I: Fully insured program
Index: Table of Contents
Chapter 1: The Kaiser Permanente Medical Care Program
Chapter 2: Patient medical centers and network resources
Chapter 3: Products, delivery systems, and member ID cards
Chapter 4: Enrollment and eligibility
Chapter 5: Member rights, complaints, and appeals/grievances
Chapter 6: Primary care physicians services and responsibilities
Chapter 7: Compliance and regulatory policy
Chapter 8: Claims
Chapter 9: Utilization management and authorization
Chapter 10: Quality and health management
Chapter 11: Laboratory services
Chapter 12: Radiology services
Chapter 13: Pharmacy services
Chapter 14: Behavioral health services
Chapter 15: Kaiser Permanente's Flexible Choice Plan
Part II: Self-funded program
Chapter 1-15: Self-Funded Program
Sentara Health and Kaiser Permanente Virginia Medicaid Program
Chapter 1-13: Sentara Health and Kaiser Permanente Virginia Medicaid Program
Maryland HealthChoice Program
Sections I-VI: Maryland HealthChoice program.
Obtain a copy of the provider manual
You can obtain a full copy of our provider manual in two ways:
By mail: download this form to request that we send you a provider manual.
Download a copy of our provider manual by chapter.
Kaiser Permanente Mid-Atlantic States Applied Behavior Analysis Provider Reference Guide
The Applied Behavior Analysis Reference Guide offers information regarding coverage of and treatment utilizing Applied Behavior Analysis (ABA), as provided to Kaiser Permanente of the Mid-Atlantic States, Inc. members.
Provider Code of Conduct
The Code of Conduct highlights some provisions in the provider agreement as well as the minimum standards by which providers are expected to conduct themselves when serving Kaiser Permanente members and patients.
Our policies
Our policies cover topics from provider responsibilities to compliance. We've provided links to policies and procedures for some of our most important programs.
- Kaiser Permanente Medical Care Program
- Primary care physician services and responsibilities
- Compliance and regulatory policy
- Quality and health management
- Clinical Review Payment Determination Policy
If you have questions about policies that aren't listed here or that you can't find in other areas of this website, please call Provider Relations at 1-877-806-7470 (toll free).
Newsletters
Our newsletters for Kaiser Permanente network providers offer timely information for practitioners and office managers, including updates about new programs and services.
March 2024
2022
December 2022
October 2022
June 2022
April 2022
2021
December 2021
October 2021
June 2021
March 2021
Find Doctors and Locations
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