We're sorry, but your account has been locked because there have been several unsuccessful attempts to sign in with your password.
If you require assistance, call us at 1-800-556-7677 (toll free), available 24 hours a day, 7 days a week, except on major holidays.
Washington residents outside Vancouver/Longview contact Member Services at 1-888-874-1620 or 711 (TTY), available Monday through Friday, 8. am to 5 p.m., except major holidays.
Have your Kaiser Permanente Health/Medical Record number ready.