Sunnyside Medical Center

Sunnyside Medical Center
Hospital
Kaiser Permanente facility
10180 SE Sunnyside Rd
Clackamas, OR 97015
503-813-2000

Resources

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Department hours such as imaging, emergency care, pharmacy, and more may be different, please see list below for department specific information.

Appointments/Cancellations/Information

  • 503-813-2000

Information / patient room information

  • 503-652-2880

Information/patient room information

  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)

Information/patient room information (Vancouver areas)

  • 360-256-0556

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is available
  • Urgent Care is not available
  • After Hours Care is not available
  • Pharmacy is available
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards?)

Support Person Policy available for additional information.

This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.
Quality and Safety
Get more information about measuring quality and patient safety at Kaiser Permanente.

Emergency care

24 hours

Children and adults

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 503-652-2880
Information TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Vancouver area
  • 360-256-0556
We know that a behavioral health crisis is a vulnerable time. Our emergency department staff is trained to give holistic care to patients in crisis.

During the visit, emergency department staff will encourage the patient to identify a supportive person or caregiver who can help maintain safety and provide support and encouragement after discharge.

The staff will also assess the patient's ability for self-care and ability to return safely to the home environment. Staff will identify available community services of benefits to the patient. Trained staff will complete a behavioral health assessment, including:
  • A suicide risk assessment
  • Medical, psychological, and functional assessments

Patients will receive comprehensive discharge plans that:

  • Support medical, functional, and psychosocial needs agreed upon by both patient and staff
  • Coordinate with primary care providers
  • Include referrals to peer support resources
  • Address other relevant follow-up issues
  • Detail a safety plan specific to self-harm or suicide prevention

To support our patient's continued safety:

  • We will work to provide outreach and attempt to schedule a follow-up appointment within 7 days of release from the emergency department
  • Contact will be attempted by a team member within 48 hours of release from the emergency department for patients with identified safety risks

Call us anytime:

  • Call Member Services at 1-800-813-2000 or 711 (TTY), 24 hours a day, 7 days a week (closed holidays)
  • We can help you access crisis intervention and guidance and connect many other resources

For emergency care:

  • If you think you have a medical or psychiatric emergency, please contact Kaiser Permanenete Mental Health Emergency Services at 1-866-453-3932, call 911, or go to the nearest hospital

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions

Hours

Phone numbers

All other areas
  • 1-866-453-3932 (toll free)
Portland area
  • 503-331-6425

Pharmacy services

Pharmacy Type: Retail

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Pharmacy Mail Order
  • 1-800-548-9809 (toll free)

Departments and specialties

See all departments and specialties

Services and amenities

A non-denominational chaplain is available 24 hours a day to offer spiritual, religious, and emotional support to you and your family. The chaplain also is able to refer you to a representative of your faith. To request a visit by the chaplain or to request a referral, call 503-571-4798 or ask your nurse.

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions
Our gift shop is on the first floor near the main entrance. Offerings include flowers, cards, candy, jewelry, seasonal gifts and more. Volunteers staff the shop, which is open 9:00 a.m. to 7:00 p.m. Monday through Friday. The shop is open 9:00 a.m. to 3:00 p.m. Saturday, and occasionally on Sunday. It is closed public holidays. Hours may vary according the availability of the volunteers who staff it.

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 1-800-324-8010 (toll free)

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 503-286-6816
Kaiser Permanente's mission is to improve the health of our patients and the communities we serve. If your medical bills are a financial barrier to medically necessary care, our financial counselors can help you apply for federal, state, and local assistance, including:

To request counseling:
Please call Membership Services, 8:00 a.m. to 6:00 p.m., Monday through Friday

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions

Phone numbers

All areas
  • 1-800-813-2000 (toll free)
Language interpretation services
  • 1-800-324-8010 (toll free)
TTY
  • 711 (TTY for the hearing/speech impaired)
If you are a new member who needs to transfer prescriptions from a non Kaiser Permanente pharmacy to a Kaiser Permanente pharmacy, please contact our new member pharmacy services department. Please call as soon as possible to get this process started. Or complete and fax to our office the New Member Pharmacy Services form .

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions

Hours

  • Monday, 8 a.m. to 5:30 p.m.
  • Tuesday through Friday, 9 a.m. to 5 p.m.

Phone numbers

New member pharmacy services
  • 1-888-572-7231 (toll free)
Food is vital to recovery and healing. Our executive chef and Food and Nutrition staff strive to make each meal as tasty and enjoyable as possible while respecting your dietary restrictions. Breakfast, lunch and dinner are cooked fresh in our on-site kitchen. You will find a menu in your room. Vegetarian choices are always available, as well as gluten-free, low-sodium and many other choices for patients with special food needs.

Order by phone directly from your room between 7:00 a.m. and 7:00 p.m. Meals are typically delivered within 20 to 40 minutes. Your family and visitors may enjoy similarly delicious food and beverages in our hospital cafeteria.

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions
The hospital has a quiet, non-denominational prayer/meditation room with reading material available to you and your visitors. It is on the first floor near elevators 4 and 5.

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions
The hospital's uniformed Security Services can help with:
  • Jump-start a dead battery in a vehicle
  • Report lost or found items
  • Report crimes or suspicious behavior
  • Get transportation between buildings on the Kaiser Permanente Sunnyside Medical Center campus

You can reach Security Services 24 hours a day at 503-571-4444

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions
For your health, the health of other patients, and the health of our staff, Kaiser Permanente Sunnyside Medical Center is a smoke-free facility. Smoking is not permitted anywhere on the medical center campus, including in the hospital and parking structure. If you are a smoker, please talk to your doctor about quitting or getting nicotine patches to use during your stay.

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions
Complimentary valet parking is available outside the Kaiser Sunnyside Hospital entrance.

Location

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions

Hours

Closed on weekends and most holidays. After hours vehicle pickup available.
  • Monday through Friday, 7 a.m. to 4:30 p.m.

Phone numbers

Information
  • 503-652-2880

10180 SE Sunnyside Rd
Clackamas, OR 97015
Get directions

Emergency care

24 hours

Children and adults

Phone numbers

Information
  • 503-652-2880
Information TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Vancouver area
  • 360-256-0556
We know that a behavioral health crisis is a vulnerable time. Our emergency department staff is trained to give holistic care to patients in crisis.

During the visit, emergency department staff will encourage the patient to identify a supportive person or caregiver who can help maintain safety and provide support and encouragement after discharge.

The staff will also assess the patient's ability for self-care and ability to return safely to the home environment. Staff will identify available community services of benefits to the patient. Trained staff will complete a behavioral health assessment, including:
  • A suicide risk assessment
  • Medical, psychological, and functional assessments

Patients will receive comprehensive discharge plans that:

  • Support medical, functional, and psychosocial needs agreed upon by both patient and staff
  • Coordinate with primary care providers
  • Include referrals to peer support resources
  • Address other relevant follow-up issues
  • Detail a safety plan specific to self-harm or suicide prevention

To support our patient's continued safety:

  • We will work to provide outreach and attempt to schedule a follow-up appointment within 7 days of release from the emergency department
  • Contact will be attempted by a team member within 48 hours of release from the emergency department for patients with identified safety risks

Call us anytime:

  • Call Member Services at 1-800-813-2000 or 711 (TTY), 24 hours a day, 7 days a week (closed holidays)
  • We can help you access crisis intervention and guidance and connect many other resources

For emergency care:

  • If you think you have a medical or psychiatric emergency, please contact Kaiser Permanenete Mental Health Emergency Services at 1-866-453-3932, call 911, or go to the nearest hospital

Hours

Phone numbers

All other areas
  • 1-866-453-3932 (toll free)
Portland area
  • 503-331-6425

Pharmacy services

Pharmacy Type: Retail

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Pharmacy Mail Order
  • 1-800-548-9809 (toll free)

Departments and specialties

Anesthesiology, Electroencephalogram (EEG), Emergency Care, Emergency Psychiatric Service, Imaging Services, Neonatal Intensive Care Unit (NICU), Neurology, Obstetrics/Gynecology (Ob-Gyn), Palliative Care/ Hospice, Pharmacy, Pulmonary Function Laboratory, Social Services

Services and amenities

Chaplain, Gift shop, Interpretation Services, Labor/Delivery Tour, Medical Financial Assistance, New Members Only/Prescription Transfer, Patient meals, Prayer/meditation room, Security, Smoke-free, Valet Services
10210 SE Sunnyside Rd
Clackamas, OR 97015
Get directions

Departments and specialties

Sleep Lab

To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)
  • Oregon Medicaid members: For information about Ride to Care, call 503-416-3955, 855-321-4899 (toll free), 711 (TTY), or visit ridetocare.com

If you are looking for a gender affirming treatment provider and can’t find a provider close to you, please call our Member Services department at 1-800-813-2000 for help finding an in-network provider.

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-877-221-8221, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other KFHP (Kaiser Foundation Health Plan) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection and tiered network criteria

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other KFHP products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Help in your language: Interpreter services, including ASL (American Sign Language), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).
Kaiser Permanente providers complete accredited cultural competency training.

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical Board at 971-673-2700 or the Washington State Department of Health at 360-236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the NWPMG (Northwest Permanente Medical Group). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of PDA (Permanente Dental Associates). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.

This page was last updated on: 12/15/23