West Salem Medical Office - Temporarily closed

West Salem Medical Office - Temporarily closed
Medical Office Building
Kaiser Permanente facility
1160 Wallace Rd NW
Salem, OR 97304
503-361-5400

Skip map Map begins Use my location
This information is not available at this time.

Information (Salem)

  • 503-361-5400
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

This office is temporarily closed. Due to the COVID-19 situation, we are consolidating our medical and dental offices to reduce unnecessary exposure for our patients and staff. We apologize for the inconvenience. You can still get care from home with video , phone and e-visits , and have most prescriptions mailed to you. See kp.org for how to get care, medications, and the latest updates.

Pharmacy services

Pharmacy
To better serve all of our members across the Kaiser Permanente Northwest service area, this pharmacy is temporarily closed. Once you have a 30-day supply or less, it's a good idea to fill your prescriptions through our mail-order service. You can avoid standing in line at the pharmacy, there is no additional cost for delivery, and most orders arrive in a few business days. For questions about mail order prescriptions, you may contact the Mail Order Pharmacy at (800) 548-9809. For urgent prescriptions, visit the closest open Kaiser Permanente pharmacy. Locations that are open will be selectable on kp.org or mobile app.

Location

1160 Wallace Rd NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.

Phone numbers

1. Mail Order Pharmacy
  • 1-800-548-9809 (toll free)
2. West Salem Pharmacy
  • 1-866-525-0583 (toll free)
3. TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Show less

Departments and specialties

Audiology

Location

1160 Wallace Rd NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 503-361-5400
Laboratory

Location

1160 Wallace Rd NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.
Pharmacy
To better serve all of our members across the Kaiser Permanente Northwest service area, this pharmacy is temporarily closed. Once you have a 30-day supply or less, it's a good idea to fill your prescriptions through our mail-order service. You can avoid standing in line at the pharmacy, there is no additional cost for delivery, and most orders arrive in a few business days. For questions about mail order prescriptions, you may contact the Mail Order Pharmacy at (800) 548-9809. For urgent prescriptions, visit the closest open Kaiser Permanente pharmacy. Locations that are open will be selectable on kp.org or mobile app.

Location

1160 Wallace Rd NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.

Phone numbers

1. Mail Order Pharmacy
  • 1-800-548-9809 (toll free)
2. West Salem Pharmacy
  • 1-866-525-0583 (toll free)
3. TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Primary Care

Location

1160 Wallace Rd NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Advice (24 hours a day, seven days a week)
  • 1-800-813-2000 (toll free)
  • 503-361-5400
Appointments (Monday through Friday, 7 a.m. to 6 p.m.)
  • 1-800-813-2000 (toll free)
  • 503-361-5400
Show less

Services and amenities

Membership Services

Location

1160 Wallace Rd NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 6 p.m.

Phone numbers

All other areas
  • 1-800-813-2000 (toll free)
Information
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Language interpretation services
  • 1-800-324-8010 (toll free)
Portland area
  • 503-813-2000
New Members Only/Prescription Transfer

Location

1160 Wallace Rd NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.

Phone numbers

New member pharmacy services
  • 1-888-572-7231 (toll free)
Show less

To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other KFHP (Kaiser Foundation Health Plan) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection criteria and tiered network criteria.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other KFHP products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Help in your language: Interpreter services, including ASL (American Sign Language), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

  • Portland: 503-813-2000
  • All other areas: 1-800-813-2000 (toll free) or 711 (TTY)

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical Board at 971-673-2700 or the Washington State Department of Health at 360-236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the NWPMG (Northwest Permanente Medical Group). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of PDA (Permanente Dental Associates). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.

This page was last updated on:

03/24/20