Kaiser Sunnyside Medical Center

Kaiser Sunnyside Medical Center
Hospital
Kaiser Permanente facility
10180 SE Sunnyside Road
Clackamas, OR 97015
503-813-2000

Resources

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  • Monday through Friday, 8 a.m. to 5 p.m.
Visiting hours: 11:00 a.m. to 8:00 p.m.

Appointments/Cancellations/Information

  • 503-813-2000

Information / patient room information

  • 503-652-2880

Information/patient room information

  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)

Information/patient room information (Vancouver areas)

  • 360-256-0556
Available services
  • Emergency service
  • Pharmacy services
Unavailable services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards ?)

Whether you are having a baby, hospitalized for a medical condition, or need emergency care, Kaiser Permanente Sunnyside Medical Center puts you and your health at the heart of everything we do. We offer many services and amenities available to you and your visitors:

  • Emergency Care: open 24 hours, 7 days (open to everyone, even if you are not a Kaiser Permanente member)
  • Kaiser permanente Northwest Center for Heart and Vascular Care: Regional center for emergency care for heart attacks and strokes; diagnostic testing; treatment for heart arrhythmia; angioplasty and stents; and cardiac surgery
  • Kaiser Permanente Sunnyside Medical Center's Cancer CareExternal Link: serves adult medical and surgical patients diagnosed with cancer and is accredited by the American College of Surgeons' Commission on Cancer
  • Labor and Delivery services
  • Medical and surgical hospital care for adults
  • Regional center: immunology, nephrology, and oncology hospital care for adults; thoracic and neurosurgery for adults


Emergency care

Emergency Care

24 hours

Children and adults

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 503-652-2880
Information TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Vancouver area
  • 360-256-0556
Emergency Psychiatric Service
We know that a behavioral health crisis is a vulnerable time. Our emergency department staff is trained to give holistic care to patients in crisis.

During the visit, emergency department staff will encourage the patient to identify a supportive person or caregiver who can help maintain safety and provide support and encouragement after discharge.

The staff will also assess the patient's ability for self-care and ability to return safely to the home environment. Staff will identify available community services of benefits to the patient. Trained staff will complete a behavioral health assessment, including:
  • A suicide risk assessment
  • Medical, psychological, and functional assessments

Patients will receive comprehensive discharge plans that:

  • Support medical, functional, and psychosocial needs agreed upon by both patient and staff
  • Coordinate with primary care providers
  • Include referrals to peer support resources
  • Address other relevant follow-up issues
  • Detail a safety plan specific to self-harm or suicide prevention

To support our patient's continued safety:

  • We will work to provide outreach and attempt to schedule a follow-up appointment within 7 days of release from the emergency department
  • Contact will be attempted by a team member within 48 hours of release from the emergency department for patients with identified safety risks

Call us anytime:

  • Call Member Services at 1-800-813-2000 or 711 (TTY), 24 hours a day, 7 days a week (closed holidays)
  • We can help you access crisis intervention and guidance and connect many other resources

For emergency care:

  • If you think you have a medical or psychiatric emergency, please contact Kaiser Permanenete Mental Health Emergency Services at 1-866-453-3932, call 911, or go to the nearest hospital

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Hours

Phone numbers

All other areas
  • 1-866-453-3932 (toll free)
Portland area
  • 503-331-6425
Show less

Pharmacy services

Pharmacy

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Pharmacy Mail Order
  • 1-800-548-9809 (toll free)
Show less

Departments and specialties

Allergy

Location

10210 SE Sunnyside Rd.
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 503-612-3375
Anesthesiology

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 503-571-4506
Electroencephalogram (EEG)
For results, contact your physician.

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Appointments
  • 1-888-810-7499 (toll free)
Emergency Care

24 hours

Children and adults

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 503-652-2880
Information TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Vancouver area
  • 360-256-0556
Emergency Psychiatric Service
We know that a behavioral health crisis is a vulnerable time. Our emergency department staff is trained to give holistic care to patients in crisis.

During the visit, emergency department staff will encourage the patient to identify a supportive person or caregiver who can help maintain safety and provide support and encouragement after discharge.

The staff will also assess the patient's ability for self-care and ability to return safely to the home environment. Staff will identify available community services of benefits to the patient. Trained staff will complete a behavioral health assessment, including:
  • A suicide risk assessment
  • Medical, psychological, and functional assessments

Patients will receive comprehensive discharge plans that:

  • Support medical, functional, and psychosocial needs agreed upon by both patient and staff
  • Coordinate with primary care providers
  • Include referrals to peer support resources
  • Address other relevant follow-up issues
  • Detail a safety plan specific to self-harm or suicide prevention

To support our patient's continued safety:

  • We will work to provide outreach and attempt to schedule a follow-up appointment within 7 days of release from the emergency department
  • Contact will be attempted by a team member within 48 hours of release from the emergency department for patients with identified safety risks

Call us anytime:

  • Call Member Services at 1-800-813-2000 or 711 (TTY), 24 hours a day, 7 days a week (closed holidays)
  • We can help you access crisis intervention and guidance and connect many other resources

For emergency care:

  • If you think you have a medical or psychiatric emergency, please contact Kaiser Permanenete Mental Health Emergency Services at 1-866-453-3932, call 911, or go to the nearest hospital

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Hours

Phone numbers

All other areas
  • 1-866-453-3932 (toll free)
Portland area
  • 503-331-6425
Imaging Services
For results, contact your physician.

Departments:
  • X-ray, Fluoroscopy
  • Bone Density (DEXA)
  • CT Scan
  • Mammography
  • Ultrasound
  • MRI
  • Nuclear Medicine

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Fluoroscopy, Bone Density, CT Scan, Mammography, Ultrasound, Nuclear Medicine Appointments
  • 1-888-810-7499 (toll free)
MRI Appointments
  • 503-571-2685
TTY
  • 711 (TTY for the hearing/speech impaired)
Neonatal Intensive Care Unit (NICU)

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 503-571-3130
Neurology

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 1-844-364-4807 (toll free)
Obstetrics/Gynecology (Ob-Gyn)

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Appointments/Cancellations/Information/Messages
  • 503-813-2000
Palliative Care/ Hospice

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 503-499-5200
Pharmacy

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Pharmacy Mail Order
  • 1-800-548-9809 (toll free)
Pulmonary Function Laboratory
For results, contact your physician.

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 503-571-4775
Sleep Lab

Location

10210 SE Sunnyside Rd.
Clackamas, OR 97015
Get directions

Phone numbers

Appointments
  • 1-855-878-6411 (toll free)
Insomnia clinic
  • 503-571-5124
Sleep medical equipment services
  • 503-612-3341
Social Services

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Hours

Phone numbers

Information
  • 503-571-4750
Show less

Services and amenities

Chaplain
A non-denominational chaplain is available 24 hours a day to offer spiritual, religious, and emotional support to you and your family. The chaplain also is able to refer you to a representative of your faith. To request a visit by the chaplain or to request a referral, call 503-571-4798 or ask your nurse.

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions
Gift shop
Our gift shop is on the first floor near the main entrance. Offerings include flowers, cards, candy, jewelry, seasonal gifts and more. Volunteers staff the shop, which is open 9:00 a.m. to 7:00 p.m. Monday through Friday. The shop is open 9:00 a.m. to 3:00 p.m. Saturday, and occasionally on Sunday. It is closed public holidays. Hours may vary according the availability of the volunteers who staff it.

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions
Interpretation Services

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 1-800-324-8010 (toll free)
Labor/Delivery Tour

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

Information
  • 503-286-6816
Medical Financial Assistance
Kaiser Permanente's mission is to improve the health of our patients and the communities we serve. If your medical bills are a financial barrier to medically necessary care, our financial counselors can help you apply for federal, state, and local assistance, including:

To request counseling:
Please call Membership Services, 8:00 a.m. to 6:00 p.m., Monday through Friday

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Phone numbers

All areas
  • 1-800-813-2000 (toll free)
Language interpretation services
  • 1-800-324-8010 (toll free)
TTY
  • 711 (TTY for the hearing/speech impaired)
Membership Services
Membership Services representative(s) available at this location.

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

All other areas
  • 1-800-813-2000 (toll free)
Information TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Language interpertation services
  • 1-800-324-8010 (toll free)
Medicare members
  • 1-877-221-8221 (toll free)
Portland area
  • 503-813-2000
New Members Only/Prescription Transfer
If you are a new member who needs to transfer prescriptions from a non Kaiser Permanente pharmacy to a Kaiser Permanente pharmacy, please contact our new member pharmacy services department. Please call as soon as possible to get this process started. Or complete and fax to our office the New Member Pharmacy Services form .

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Hours

  • Monday, 8 a.m. to 5:30 p.m.
  • Tuesday through Friday, 9 a.m. to 5 p.m.

Phone numbers

New member pharmacy services
  • 1-888-572-7231 (toll free)
Patient meals
Food is vital to recovery and healing. Our executive chef and Food and Nutrition staff strive to make each meal as tasty and enjoyable as possible while respecting your dietary restrictions. Breakfast, lunch and dinner are cooked fresh in our on-site kitchen. You will find a menu in your room. Vegetarian choices are always available, as well as gluten-free, low-sodium and many other choices for patients with special food needs.

Order by phone directly from your room between 7:00 a.m. and 7:00 p.m. Meals are typically delivered within 20 to 40 minutes. Your family and visitors may enjoy similarly delicious food and beverages in our hospital cafeteria.

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions
Prayer/meditation room
The hospital has a quiet, non-denominational prayer/meditation room with reading material available to you and your visitors. It is on the first floor near elevators 4 and 5.

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions
Security
The hospital's uniformed Security Services can help with:
  • Jump-start a dead battery in a vehicle
  • Report lost or found items
  • Report crimes or suspicious behavior
  • Get transportation between buildings on the Kaiser Permanente Sunnyside Medical Center campus

You can reach Security Services 24 hours a day at 503-571-4444

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions
Smoke-free
For your health, the health of other patients, and the health of our staff, Kaiser Permanente Sunnyside Medical Center is a smoke-free facility. Smoking is not permitted anywhere on the medical center campus, including in the hospital and parking structure. If you are a smoker, please talk to your doctor about quitting or getting nicotine patches to use during your stay.

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions
Valet Services
Free valet parking is available outside the Kaiser Sunnyside Hospital entrance.

Location

10180 SE Sunnyside Road
Clackamas, OR 97015
Get directions

Hours

Closed on weekends and most holidays. After hours vehicle pickup available.
  • Monday through Friday, 7 a.m. to 6 p.m.

Phone numbers

Information
  • 503-652-2880
Show less

10180 SE Sunnyside Road
Clackamas, OR 97015

Emergency care

Emergency Care

24 hours

Children and adults

Phone numbers

Information
  • 503-652-2880
Information TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Vancouver area
  • 360-256-0556
Emergency Psychiatric Service
We know that a behavioral health crisis is a vulnerable time. Our emergency department staff is trained to give holistic care to patients in crisis.

During the visit, emergency department staff will encourage the patient to identify a supportive person or caregiver who can help maintain safety and provide support and encouragement after discharge.

The staff will also assess the patient's ability for self-care and ability to return safely to the home environment. Staff will identify available community services of benefits to the patient. Trained staff will complete a behavioral health assessment, including:
  • A suicide risk assessment
  • Medical, psychological, and functional assessments

Patients will receive comprehensive discharge plans that:

  • Support medical, functional, and psychosocial needs agreed upon by both patient and staff
  • Coordinate with primary care providers
  • Include referrals to peer support resources
  • Address other relevant follow-up issues
  • Detail a safety plan specific to self-harm or suicide prevention

To support our patient's continued safety:

  • We will work to provide outreach and attempt to schedule a follow-up appointment within 7 days of release from the emergency department
  • Contact will be attempted by a team member within 48 hours of release from the emergency department for patients with identified safety risks

Call us anytime:

  • Call Member Services at 1-800-813-2000 or 711 (TTY), 24 hours a day, 7 days a week (closed holidays)
  • We can help you access crisis intervention and guidance and connect many other resources

For emergency care:

  • If you think you have a medical or psychiatric emergency, please contact Kaiser Permanenete Mental Health Emergency Services at 1-866-453-3932, call 911, or go to the nearest hospital

Hours

Phone numbers

All other areas
  • 1-866-453-3932 (toll free)
Portland area
  • 503-331-6425
Show less

Pharmacy services

Pharmacy

Phone numbers

Pharmacy Mail Order
  • 1-800-548-9809 (toll free)
Show less

Departments and specialties

Anesthesiology, Electroencephalogram (EEG), Emergency Care, Emergency Psychiatric Service, Imaging Services, Neonatal Intensive Care Unit (NICU), Neurology, Obstetrics/Gynecology (Ob-Gyn), Palliative Care/ Hospice, Pharmacy, Pulmonary Function Laboratory, Social Services

Services and amenities

Chaplain, Gift shop, Interpretation Services, Labor/Delivery Tour, Medical Financial Assistance, New Members Only/Prescription Transfer, Patient meals, Prayer/meditation room, Security, Smoke-free, Valet Services
10210 SE Sunnyside Rd.
Clackamas, OR 97015

Departments and specialties

Allergy, Sleep Lab

To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection criteria and tiered network criteria.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Help in your language: Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

  • Portland: (503) 813-2000
  • All other areas: 1-800-813-2000 (toll free) or 711 (TTY). 

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical BoardExternal Link at (971) 673-2700 or the Washington State Department of HealthExternal Link at (360) 236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the Northwest Permanente Medical Group (NWPMG). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of Permanente Dental Associates (PDA). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.

This page was last updated on:

09/28/15