Interstate Medical Office West

Interstate Medical Office West
Medical Office Building
Kaiser Permanente facility
3325 North Interstate Ave.
Portland, OR 97227
503-285-9321

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  • Monday through Friday, 8 a.m. to 5 p.m.

Information

  • 1-800-735-2900 (toll free)
  • 503-285-9321
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
  • No pharmacy services
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E
This facility fulfills limited accessibility standards.
(What are accessibility standards ?)

Departments and specialties

Addiction Medicine

Location

3325 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Appointments/messages adolescent
  • 503-249-3434
Anti-Coagulation Care Management Program

Location

3325 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Advice (All other areas)
  • 1-877-452-2525 (toll free)
Advice (Portland area)
  • 503-249-6777
Genetics
by referral only

Location

3325 North Interstate Ave.
Portland, OR 97227
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Phone numbers

Appointments
  • 503-331-6593
Integrative Medicine Clinic
by referral only

Location

3325 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Appointments/information
  • 503-335-2671
Medical Advice
For medical advice 8 a.m. to 5 p.m. Monday through Friday, call the specialty department.
Call the after-hours urgent advice nurse after 5 p.m., weekends, and holidays.

Location

3325 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours urgent advice nurse (All other areas)
  • 1-800-813-2000 (toll free)
After-hours urgent advice nurse (Portland area)
  • 503-813-2000
Pain Management Clinic
by referral only

Location

3325 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Appointments
  • 503-331-6131
Teen Eating Disorders Program
Services:
Intensive outpatient eating disorders program for children and adolescents (<18 years old) utilizing a family-based therapeutic model focused on those who are restricting or limiting eating . Intervention is aimed at weight restoration through normalized eating. Both parents attend all visits and actively assist in the re-feeding and supervision of physical activity.

Referrals:
Through the Primary Care Provider (PCP) who determines medical stability for child/adolescent to safely participate in this outpatient program.
by referral only

Location

3325 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Information
  • 503-331-6005
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Services and amenities

Center for Health Research

Location

3325 North Interstate Ave.
Portland, OR 97227
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Phone numbers

Information
  • 503-335-2400
Interpretation Services

Location

3325 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Information
  • 1-800-324-8010 (toll free)
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Membership Services
Monday through Friday, 8 a.m. to 6 p.m.

Location

3325 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 8 a.m. to 6 p.m.

Phone numbers

All other areas
  • 1-800-813-2000
Language Interpretation Services
  • 1-800-324-8010
Medicare members
  • 1-877-221-8221 (toll free)
Portland area
  • 503-813-2000
TTY
  • 1-800-735-2900
New Members Only/Prescription Transfer
If you are a new member who needs to transfer prescriptions from a non Kaiser Permanente pharmacy to a Kaiser Permanente pharmacy, please contact our new member pharmacy services department. Please call as soon as possible to get this process started. Or complete and fax to our office the New Member Pharmacy Services form .

Location

3325 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

New member pharmacy services
  • 1-888-572-7231 (toll free)
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To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection criteria and tiered network criteria.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Help in your language: Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

  • Portland: (503) 813-2000
  • All other areas: 1-800-813-2000 (toll free) or 711 (TTY). 

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical BoardExternal Link at (971) 673-2700 or the Washington State Department of HealthExternal Link at (360) 236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the Northwest Permanente Medical Group (NWPMG). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of Permanente Dental Associates (PDA). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.

This page was last updated on:

09/28/15