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Helena L. Tzou, OD

Photo of Helena L. Tzou, OD

My department:
Optometry

My specialty:
Optometry

My provider affiliation:
Kaiser Permanente provider

I speak: English

My gender: Female

Resources

Find out about

Where I practice

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  • Emergency service
  • Urgent care services
  • After-hours services
  • Pharmacy services
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About me

Growing up in the suburbs of Pittsburgh, Pennsylvania, I looked forward to going to my eye exam every year since I received my first pair of glasses at age 10. I knew that I wanted to help others with their most precious sense, the gift of sight. After attending the University of Pittsburgh for my undergraduate studies, I graduated from Western University of Health Sciences College of Optometry in Pomona, California. I furthered my education by completing a residency in pediatrics and vision therapy at Southern College of Optometry in Memphis, Tennessee. During my last year of optometry school, I witnessed the magnificent beauty of the Pacific Northwest for the first time and knew that I would be returning to make this place my home.

About my practice

I love interacting with my patients of all ages, from infants to seniors. I enjoy fitting contact lenses as well as managing ocular conditions. Throughout my career, I have had the wonderful opportunity to work with patients with special needs, learning-related vision problems, amblyopia (lazy eye), strabismus (eye turn), and traumatic or acquired brain injuries. I appreciate that Kaiser Permanente is founded on preventive and holistic care, and I enjoy sharing my knowledge about the latest research with my patients.

How I thrive

I enjoy spending time with friends and family. In my free time, you can find me playing tennis, dancing, hiking, swimming, reading, and volunteering. I am a big fan of the arts, including musicals, ballets, and art museums. And every fall, I dust off the black and gold to cheer for my hometown team, the Pittsburgh Steelers! I love traveling to new cities and towns as well as going on road trips, but I enjoy exploring the Portland area most of all. This city still surprises me with its many restaurants and bars that feature cuisines from all around the world.

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My office

Referral requirements

You do not need a referral to see this provider.

Languages spoken by medical staff

Help is available in your language. Learn more.

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Medical Groups, Plans, and Networks

Optometry
2400 Lancaster Dr Ne, Salem, OR 97305
List Header Plans Accepted

All available providers accept all Kaiser Permanente health plans. Learn more.

Contact information

  • Advice Nurse
  • 1-800-813-2000 (toll free)
  • Information (Salem area)
  • 503-361-5400
  • Information (TTY)
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
  • Information (all other areas)
  • 1-800-813-2000 (toll free)

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My training, certifications & licensing

Professional school

Western University of Health Sciences College of Optometry
Pomona , CA

Certification

This information is not available at this time.

Professional training

Pediatrics & Vision Therapy

Southern College of Optometry
Memphis , TN

Joined Kaiser Permanente

2016

Provider ID

000GT

License information

Look up this provider’s credentials at the Washington State Department of Health websiteExternal Link.

Look up this provider’s credentials at the Oregon Medical Board websiteExternal Link

 

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My hospitals

This information is not available at this time.

To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection criteria and tiered network criteria.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Help in your language: Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

  • Portland: (503) 813-2000
  • All other areas: 1-800-813-2000 (toll free) or 711 (TTY). 

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical BoardExternal Link at (971) 673-2700 or the Washington State Department of HealthExternal Link at (360) 236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the Northwest Permanente Medical Group (NWPMG). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of Permanente Dental Associates (PDA). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.

This page was last updated on:

11/17/2018