- a provider’s office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers and services may change. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
Help in your language: Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).
Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).
- Portland: (503) 813-2000
- All other areas: 1-800-813-2000 (toll free) or 711 (TTY).
For language interpretation services: 1-800-324-8010 (toll free).
You can also call the Oregon Board of Medical Examiners at (971) 673-2700 or the Washington State Department of Health at (360) 236-4700.
Referrals to affiliated community physicians/providers in Oregon and Washington
Affiliated community physicians/providers are not part of the Northwest Permanente Medical Group (NWPMG). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.
If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.
Referrals to affiliated community dentists in Oregon and Washington
Affiliated community dentists are not part of Permanente Dental Associates (PDA). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.
If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.