Kaiser Permanente Richmond Medical Center

Kaiser Permanente Richmond Medical Center
Hospital
Kaiser Permanente facility
901 Nevin Ave.
Richmond, CA 94801
510-307-1500

Resources
Skip map Map begins Use my location
  • open 24 hours
Emergency, 7 days

Appointments

  • 510-307-1555 (.)

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Information/Hospitalized patient status

  • 510-307-1500 (.)
Available services
  • Emergency service
  • Urgent care services
  • Pharmacy services
Unavailable services
  • No after-hours services
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.

These accessibility standards also apply to the following buildings: address(s).

Medical Office Building 901 Nevin Ave meets the following Accessibility standards:
Accessibility: P, EB, IB, R, E, T

This facility fulfills limited Accessibility standards.
(What are accessibility standards ?)

National Provider Identifier (NPI)
1427123132

California License Number
140000052

Get more information about measuring quality and patient safety at Kaiser Permanente.


Emergency and urgent care

Emergency

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Phone numbers

Advice (24 hours)
  • 510-307-1555 (.)
California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Information
  • 510-307-1566 (.)
Internal Medicine
Building 1, 2nd Floor
Same day appointments are available for urgent care
by urgent care

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 7:30 p.m.
  • Saturday and Sunday, 10 a.m. to 7:30 p.m.

Phone numbers

Advice/appointments/information
  • 510-307-1555 (.)
Urgent Care
Building 1, 2nd Floor, Medical Station E
Also see Internal Medicine or Pediatrics
by urgent care

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

Phone numbers

Adult Medicine
  • 510-307-1555 (.)
Pediatrics
  • 510-307-1543 (.)
Show less

Pharmacy services

Pharmacy - Hospital Outpatient

Building 1, 1st Floor

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

All prescriptions

Members can refill online or by using our mail order services at kp.org/rxrefill.

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

7 days
Holidays, 9:00 a.m. to 6:00 p.m.
  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 510-307-1515 (.)
Pharmacy - Skyview

Building 2, 1st Floor Lobby
All prescriptions

Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

Closed holidays
  • Monday through Friday, 9 a.m. to 5:30 p.m.

Phone numbers

Information/Refill
  • 510-307-1520 (.)
Show less

Departments and specialties

Advice Nurse

Hours

Phone, 7 days
  • open 24 hours

Phone numbers

Internal Medicine
  • 510-307-1555 (.)
Pediatrics
  • 510-307-1543 (.)
Women's Health (Ob/Gyn)
  • 510-307-1588 (.)
Allergy
Building 2, 2nd Floor

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-1525 (.)
Cancellations (24 hours)
  • 510-307-2190 (.)
Allergy Shots
Building 2, 1st Floor

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday, Wednesday, and Friday, 9 a.m. to noon and 1:30 to 4 p.m.

Phone numbers

Appointments
  • 510-307-1525 (.)
Cancellations (24 hours)
  • 510-307-2190 (.)
Audiology
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 510-307-2360 (.)
Bariatric Surgery
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-2915 (.)
Breast Health Clinic

Hospital Building, 1st Floor

Routine mammograms for women over 40. Pap test breast exam available in the same visit for those who request it.

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Appointments
  • Monday through Friday, 8:30 a.m. to 8:30 p.m.
    Saturday and Sunday, 9 a.m. to 5 p.m.
  • 510-307-2300 (.)
Cardiac Lab Services
Building 1, 2nd Floor

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-1708 (.)
Cardiology
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 510-307-2604 (.)
Case Management

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Phone numbers

Information
  • 510-307-2643 (.)
Chemotherapy/Infusion Clinic
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments
  • 510-307-3034 (.)
Chronic Conditions Outreach
Building 2, 3rd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-307-1989 (.)
Dermatology
Building 2, 2nd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments
  • 510-307-1540 (.)
Dietitian - Outpatient
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 4:45 p.m.
Emergency

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Phone numbers

Advice (24 hours)
  • 510-307-1555 (.)
California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Information
  • 510-307-1566 (.)
Family Medicine
Building 2, 1st Floor

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information (24 hours)
  • 510-307-1555 (.)
Gastroenterology (GI)
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments/information
  • 510-307-3027 (.) 7 days
HIV Services

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/counseling
  • 510-307-1555 (.)
HIV Hotline (24 hours, English/Spanish)
  • 510-307-2666 (.)
Head and Neck Surgery
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 510-307-2360 (.)
Home Health Care
Building 2, 1st Floor

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-307-2973 (.)
Injection Clinic

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Information
  • 510-307-2335 (.)
Internal Medicine
Building 1, 2nd Floor
Same day appointments are available for urgent care
by urgent care

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 7:30 p.m.
  • Saturday and Sunday, 10 a.m. to 7:30 p.m.

Phone numbers

Advice/appointments/information
  • 510-307-1555 (.)
Laboratory
Hospital Building, 1st Floor
Call requesting physician for test results or check most lab results online .

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

7 days
  • Monday through Friday, 7 a.m. to 7:30 p.m.
  • Saturday, 8 a.m. to 4:30 p.m.
  • Sunday, 8 a.m. to 2 p.m.

Phone numbers

Information
  • 510-307-1700 (.)
Nephrology
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday, Tuesday, Thursday, and Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5:30 p.m.

Phone numbers

Information
  • 510-307-2604 (.)
Neurology
Building 2, 2nd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday, Wednesday, and Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments
  • 510-307-1595 (.)
Occupational Health Center
Building 1, 1st Floor

Kaiser On-the-Job
Medical treatment for work-related injuries and illnesses

Location

901 Nevin Ave., Building 1, 1st Floor
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-1560 (.)
Oncology
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-307-2325 (.)
Operating Room

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Phone numbers

Admitting
  • 510-307-2765 (.)
Orthopedics
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 12:30 p.m. and 1:30 to 4:45 p.m.

Phone numbers

Appointments
  • 510-307-1534 (.)
Palliative Care
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 10:30 a.m. to 5 p.m.

Phone numbers

Outpatient referrals/Cancel/Information
  • 510-454-2753 (.)
Pediatrics
Building 2, 1st Floor

Telephone appointments only
Monday through Friday, 5 p.m. to 6:30 p.m.

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

Office; Holidays, 9 a.m. to 1 p.m.

  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday, 9 a.m. to 1 p.m. and 2 to 5 p.m.
  • Sunday, 9 a.m. to 1 p.m.

Phone numbers

Advice/appointments/information
  • open 24 hours
  • 510-307-1543 (.) 7 days
Pharmacy - Hospital Outpatient

Building 1, 1st Floor

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

All prescriptions

Members can refill online or by using our mail order services at kp.org/rxrefill.

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

7 days
Holidays, 9:00 a.m. to 6:00 p.m.
  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 510-307-1515 (.)
Pharmacy - Skyview

Building 2, 1st Floor Lobby
All prescriptions

Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

Closed holidays
  • Monday through Friday, 9 a.m. to 5:30 p.m.

Phone numbers

Information/Refill
  • 510-307-1520 (.)
Physical Medicine
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments
  • 510-307-1661 (.)
Podiatry
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 12:30 p.m. and 1:30 to 4:45 p.m.

Phone numbers

Appointments
  • 510-307-1534 (.)
Poison Control

Phone numbers

Information
  • 1-800-222-1222 (toll free)
Psychiatry
Building 2, 3rd Floor

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Thursday, 8:30 a.m. to 5:30 p.m.
  • Friday, 8:30 a.m. to 5:15 p.m.
  • Saturday, 9 a.m. to 2 p.m.

Phone numbers

Appointments/Chemical Dependency
  • 510-307-1591 (.)
Pulmonary Clinic
Physician Offices, Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Appointments
  • 510-307-2394 (.)
Pulmonary Lab
Building 1, 2nd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-3050 (.)
Pulmonary Medicine/Respiratory Care
Physician Offices, Building 1, 2nd Floor, Station E
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Appointments
  • 510-307-2394 (.)
Radiology/Diagnostic Imaging

CT scan, MRI, nuclear medicine, ultrasound, X-ray

Hospital Building, 1st Floor, Department 14
Building 1, Department 111 (Ultrasound)

See also Breast Health Clinic for Mammography

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

7 days
  • Monday through Friday, 8 a.m. to 6 p.m.
  • Saturday and Sunday, 9 a.m. to 4 p.m.

Phone numbers

Appointments
  • Monday through Friday, 8:30 a.m. to 8:30 p.m.
    Saturday and Sunday, 9 a.m. to 5 p.m.
  • 510-307-2300 (.)
Rehabilitation Services
Building 1, 3rd Floor
Occupational therapy, physical therapy, and speech therapy
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-1551 (.)
Sleep Lab
Building 1, 2nd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-3055 (.)
Social Services
Hospital Building, 2nd Floor

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to noon

Phone numbers

Information
  • 510-307-2960 (.)
Surgery - General Outpatient
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-2450 (.)
Teen Clinic
Building 2, 1st Floor

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Thursday, 8 a.m. to 5 p.m.

Phone numbers

Appointments
  • open 24 hours
  • 510-307-1543 (.)
    7 days
Urgent Care
Building 1, 2nd Floor, Medical Station E
Also see Internal Medicine or Pediatrics
by urgent care

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

Phone numbers

Adult Medicine
  • 510-307-1555 (.)
Pediatrics
  • 510-307-1543 (.)
Vision Essentials - Ophthalmology
Building 2, 2nd Floor
Vision Essentials by Kaiser Permanente
by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 4:30 p.m.
  • Saturday, 8:30 a.m. to 12:15 p.m. and 1:15 to 3:30 p.m.

Phone numbers

Appointments
  • 510-307-1530 (.)
Vision Essentials - Optical Center

Building 2, 2nd Floor
Vision Essentials by Kaiser Permanente

Eyeglasses, contact lenses. Visit kp2020.orgExternal Link

by referral only

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

Closed Saturday and Sunday
  • Monday through Friday, 8:30 a.m. to 5:45 p.m.

Phone numbers

Appointments/information
  • 510-307-1915 (.)
Contact lenses refill
  • 1-888-586-2020 (toll free)
Vision Essentials - Optometry
Building 2, 2nd Floor
Vision Essentials by Kaiser Permanente

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.
  • Saturday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Appointments
  • 510-307-1776 (.)
Women's Health (Obstetrics/Gynecology)
Building 2, 2nd Floor

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments/information
  • 510-307-1588 (.) 7 days
Show less

Services and amenities

Business Office
Building 1, 1st Floor

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:45 p.m.

Phone numbers

Information
  • 510-307-3009 (.)
Coordination of Benefits

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Patient Financial Services
  • 1-800-201-2123 (toll free)
Durable Medical Equipment Information

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Phone numbers

Information
  • 8:30 a.m. to 5 p.m.
  • 1-877-317-6230 (toll free) 7 days
Health Education Center
Building 2, 1st Floor
Classes and library resources

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 9:30 a.m. to 4:30 p.m.

Phone numbers

Information
  • 510-307-2210 (.)
Language Assistance
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Learn more about translation process .

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions
Member Service Call Center

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 7 a.m. to 3 p.m.

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free)
Information
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616 (toll free)
Member Services Office
Building 2, 1st Floor

Benefits and Health Plan coverage information, forms and brochures

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 9 a.m. to 4:30 p.m.
Personal Physician Selection/ New Member Outreach
Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctorExternal Link

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-307-2426 (.)
Release of Medical Information
Building 2, 1st Floor
Medical Secretaries
Email: rch-roi@kp.org

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Adult Medicine/Disability claims
  • 510-307-2172 (.)
Pediatrics
  • 510-307-2524 (.)
Spanish Language Line

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

  • Monday through Thursday, 8:30 a.m. to 7 p.m.
  • Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments (Consejos/citas)
  • 510-307-1548 (.)
Spanish
  • 510-307-1548 (.)
TTY for the Hearing or Speech Impaired

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Volunteer Services
Building 2, 1st Floor
Call to inquire about becoming a volunteer or read about volunteering and get an application online.

Location

901 Nevin Ave.
Richmond, CA 94801
Get directions

Hours

Phone numbers

Adults
  • 510-307-3181 (.)
Students
  • 510-307-3180 (.)
Show less

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their websiteExternal Link.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Driving directions

Located on the corner of Nevin Avenue and Harbour Way

From Oakland

Take I-80 east and the I-580 split toward the San Rafael/Richmond Bridge. Exit on Harbour Way north, continue on Harbour Way, and turn left onto Nevin Ave.

From Sacramento

Take I-80 west to the Barrett Avenue/San Pablo Avenue exit. Turn right onto Barrett Avenue, go west approximately three miles. Turn left onto Harbour Way, and then right onto Nevin Avenue.

From Marin County via the San Rafael/Richmond Bridge

Take the Cutting Boulevard exit and turn left onto Cutting Boulevard. Turn left onto Harbour Way, then turn left onto Nevin Avenue.

Public transportation

From BART, exit at the Richmond station. The medical center is approximately three blocks away. If you're walking, turn right/east as you exit the ticket stalls. (Ignore the "Nevin" sign which takes you left/west.) Proceed for three blocks to MacDonald, then turn right to the Richmond Medical Center.

BART and AC Transit

Public transportation for Bay Area Rapid Transit (BART) and Alameda-Contra Costa Transit District (AC Transit) is subject to change. For the latest information, call TravInfo at 817-1717 (from the 408, 415, 510, 650, 707 , and 925 area codes), or 817-1718 (TTY). Or visit www.transit.511.orgExternal Link for route, schedule and fare information for all transit services in the Bay Area.