What is routine care?

Routine care is for expected care needs, like a scheduled visit to your doctor for a recommended preventive screening. Examples include:

• Adult and well-child checkups or physical exams
• Follow-up visits
• Pap test or immunization (shots)

To find a doctor or location near you, use our doctor and facility finder.

Choose how to get routine care

Here’s a look at the appointment types available for routine care:

• In person
• Phone
• Video*

How to schedule, change, or cancel appointments

• Call us 24/7 at 1-866-454-8855 (TTY 711).
• Go to Appointments or use the My Doctor Online app.

Be sure to view your health reminders to stay up-to-date on your preventive screenings, immunizations, and more.

Need an appointment before a trip outside the country? Get support from our international travel services.