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Behavioral health
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Behavioral health care

For urgent emotional health care needs

If you need help for an urgent emotional health problem, call our clinical contact center at 1-800-777-7904 (available 24 hours a day). Trained Kaiser Permanente staff will evaluate your situation and find the right care for you.

If you think you have a medical or psychiatric emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.

Dedication to your total health

Your behavioral health is just as important to us as your physical health. That’s why our Behavioral Health Department offers services from psychiatrists, psychotherapists, and psychologists who are committed to your well-being. Using the most recent advances in medical and behavioral science, we work with you to find the best treatment for you, based on your needs and comfort level.

Our services

When determining the care that’s right for you, you can choose from a full range of services including:

  • Mental health evaluation
  • Medication management
  • Individual counseling
  • Group therapy
  • Addiction medicine services
  • Chemical dependency counseling
  • Educational classes

If you or a family member needs more intensive treatment, our Intensive Outpatient Programs (IOPs) serve adults, adolescents, and those with chemical dependencies.

We also offer urgent mental health evaluations and crisis intervention in our Clinical Decision Units (CDUs) 24 hours a day, 7 days a week. These centers serve patients with urgent behavioral health care needs at the following locations:

  • Tysons Corner
  • Capitol Hill
  • Gaithersburg
  • Largo
  • South Baltimore

Scheduling an appointment

At Kaiser Permanente, you won’t need a referral to see a behavioral health clinician.

  • To make an initial appointment, members can call our Behavioral Health Access Unit Monday through Friday, 8:30 a.m. to 5 p.m. at 1-866-530-8778 (toll free) or 711 (TTY for the hearing and speech impaired).
  • For urgent behavioral health care needs or crisis intervention, you can contact our crisis call center 24 hours a day at 1-800-777-7904(toll free) or 711 (TTY for the hearing and speech impaired).