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Shuttle information


for ambulatory patients in Hawaii

Patient shuttle services are provided for ambulatory patients (those who can walk without assistance) traveling to and from Kaiser Permanente clinic appointments. For your safety, wheelchair, car seat, motorized scooter, and large suitcase/bulky item services are not available.

Non-stop weekday transportation (Monday through Friday, except holidays) is available between Moanalua Medical Center and the following areas.

Honolulu area

Departs HonoluluArrives MoanaluaDeparts MoanaluaArrives Honolulu
8:25 a.m.8:55 a.m.--------
10:20 a.m.10:50 a.m.12:50 p.m.1:20 p.m.
1:50 p.m.2:20 p.m.3:25 p.m.4:00 p.m.

Departs MapunapunaArrives MoanaluaDeparts MoanaluaArrives Mapunapuna
--------8:30 a.m.8:40 a.m.
--------9:30 a.m.9:40 a.m.
--------10:50 a.m.11:00 a.m.
11:00 a.m.11:10 a.m.1:00 p.m.1:10 p.m.
1:40 p.m.1:50 p.m.--------
3:20 p.m.3:30 p.m.--------

Windward area

Departs KahukuArrives MoanaluaDeparts MoanaluaArrives Kahuku
9:10 a.m.10:40 a.m.3:05 p.m.4:35 p.m.

Departs KoolauArrives MoanaluaDeparts MoanaluaArrives Koolau
10:10 a.m.10:40 a.m.3:05 p.m.3:30 p.m.

Leeward area

Departs NanaikeolaArrives MoanaluaDeparts MoanaluaArrives Nanaikeola
8:15 a.m.9:30 a.m.3:40 p.m.5:00 p.m.

Departs KapoleiArrives MoanaluaDeparts MoanaluaArrives Kapolei
8:35 a.m.9:30 a.m.3:40 p.m.4:40 p.m.

Departs WaipioArrives MoanaluaDeparts MoanaluaArrives Waipio
9:05 a.m.9:30 a.m.3:45 p.m.4:10 p.m.
11:25 a.m.11:30 a.m.  

Honolulu International Airport

For departures from the airport, please notify driver if you require service to the Mapunapuna Clinic.

Departs AirportArrives MoanaluaDeparts MoanaluaArrives Airport
7:30 a.m.7:45 a.m.8:35 a.m.8:50 a.m.
7:55 a.m.8:10 a.m.9:30 a.m.9:45 a.m.
8:20 a.m.8:35 a.m.10:30 a.m.10:45 a.m.
9:00 a.m.9:15 a.m.noon12:15 p.m.
10:00 a.m.10:15 a.m.1:00 p.m.1:25 p.m.
11:00 a.m.11:15 a.m.2:00 p.m.2:15 p.m.
12:30 p.m.12:45 p.m.3:00 p.m.3:15 p.m.
1:30 p.m.1:45 p.m.4:15 p.m.4:30 p.m.
2:30 p.m.2:45 p.m.5:00 p.m.5:15 p.m.

Departs Mapunapuna Arrives MoanaluaArrives Airport
11:00 a.m. (transfer to noon airport shuttle at Moanalua required)----11:10 a.m.12:15 p.m.
1:10 p.m. (direct shuttle to airport)--------1:25 p.m.
3:20 p.m. (transfer to 4:15 p.m. airport shuttle required)----3:30 p.m.4:30 p.m.

Shuttle sign up

Sign up is required for clinic shuttle departures from the following locations:

  • Moanalua: Sign up at the security table across from the information desk in the lobby
  • Honolulu: Sign up at the table next to the security office in the lobby

For all other departure locations, obtain tickets from the clinic cashier.

No sign up is required for the airport shuttle.

Tips for using the patient shuttle

  • You must be waiting outside when the shuttle arrives. Please check the departure times.
  • Please listen for the driver to announce the destination. For example, "Airport (or Clinic) shuttle leaving now." Your name will not be announced.
  • Shuttle can fit a maximum of ten (10) passengers.

Shuttle maps

Airport shuttle pick-up map

 Pick-up (level 1): Kaiser Permanente patients arriving from the neighbor islands will be picked up on the ground level on the south (makai) end of the inter-island terminal in the shuttle/taxi pick-up lot.

Airport shuttle drop-off map

 Drop-off (level 2): Patients returning to Neighbor Islands will be dropped off on the terminal's second level.