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Shuttle information


for ambulatory patients in Hawaii

Patient shuttle services are provided for ambulatory patients (those who can walk without assistance) traveling to and from Kaiser Permanente clinic appointments. For your safety, wheelchair, car seat, motorized scooter, and large suitcase/bulky item services are not available.

Non-stop weekday transportation (Monday through Friday, except holidays) is available between Moanalua Medical Center and the following areas.

Honolulu area

Departs Honolulu Medical OfficeArrives at Moanalua Medical CenterDeparts Moanalua Medical CenterArrives at Honolulu Medical Office
8:40 a.m.9:10 a.m.12:55 p.m.1:25 p.m.
10:20 a.m.10:50 a.m.3:25 p.m.4:00 p.m.
1:35 p.m.2:00 p.m.--------

Departs Mapunapuna
Departs Mapunapuna
Departs Moanalua
Departs Moanalua
6:45 a.m.12:15 p.m.7:00 a.m.12:00 p.m.
7:15 a.m.12:45 p.m.7:30 a.m.12:30 p.m.
7:45 a.m.1:15 p.m.8:00 a.m.1:00 p.m.
8:15 a.m.1:45 p.m.8:30 a.m.1:30 p.m.
8:45 a.m.2:15 p.m.9:00 a.m.2:00 p.m.
9:15 a.m.2:45 p.m.9:30 a.m.2:30 p.m.
9:45 a.m.3:15 p.m.10:00 a.m.3:00 p.m.
10:15 a.m.3:45 p.m.10:30 a.m.3:30 p.m.
10:45 a.m.4:20 p.m.11:00 a.m.4:05 p.m.
11:15 a.m.4:50 p.m.11:30 a.m.4:35 p.m.*
11:45 a.m.5:20 p.m.----5:05 p.m.*
------------5:35 p.m.

* Based on operational need
  The 4:35 p.m. & 5:05 p.m. shuttle departing Moanalua may stop at County Club Village before arriving at Mapunapuna

Windward area

Departs KahukuArrives MoanaluaDeparts MoanaluaArrives Kahuku
9:10 a.m.10:40 a.m.3:05 p.m.4:35 p.m.

Departs KoolauArrives MoanaluaDeparts MoanaluaArrives Koolau
10:10 a.m.10:40 a.m.3:05 p.m.3:30 p.m.

Leeward area

Departs NanaikeolaArrives MoanaluaDeparts MoanaluaArrives Nanaikeola
8:15 a.m.9:30 a.m.3:35 p.m.5:00 p.m.

Departs KapoleiArrives MoanaluaDeparts MoanaluaArrives Kapolei
8:35 a.m.9:30 a.m.3:35 p.m.4:40 p.m.

Departs WaipioArrives MoanaluaDeparts MoanaluaArrives Waipio
9:05 a.m.9:30 a.m.3:35 p.m.4:10 p.m.
11:25 a.m.11:30 a.m.  

Daniel K. Inouye International Airport

For departures from the airport, please notify driver if you require service to the Mapunapuna Clinic.

Departs Daniel K. Inouye International AirportArrives at Moanalua Medical CenterDeparts Moanalua Medical CenterArrives at Daniel K. Inouye International Airport
7:00 a.m.7:15 a.m.8:50 a.m.9:05 a.m.
7:30 a.m.*7:45 a.m.9:35 a.m.9:50 a.m.
7:45 a.m.8:00 a.m.10:30 a.m.10:45 a.m.
8:30 a.m.8:45 a.m.11:00 a.m.11:15 a.m.
9:15 a.m.9:30 a.m.11:30 a.m.11:45 a.m.
9:45 a.m.10:00 a.m.12:15 p.m.12:30 p.m.
10:00 a.m.10:15 a.m.1:15 p.m.1:30 p.m.
10:30 a.m.10:45 a.m.1:30 p.m.1:45 p.m.
11:00 a.m.11:15 a.m.2:15 p.m.2:30 p.m.
11:30 a.m.11:45 a.m.2:30 p.m.2:45 p.m.
12:00 p.m.12:15 p.m.3:15 p.m.3:30 p.m.
12:45 p.m.1:00 p.m.4:15 p.m.4:30 p.m.
1:45 p.m.2:00 p.m.5:00 p.m.5:15 p.m.
2:40 p.m.2:55 p.m.----

* The 7:30 a.m. shuttle from the Daniel K. Inouye Airport continues to Honolulu Medical Office arriving at 8:30 a.m.

Departs Mapunapuna Medical OfficeArrives at Moanalua Medical CenterDeparts Moanalua Medical CenterArrives at Daniel K. Inouye International Airport
11:15 a.m.
(transfer to the 11:30 a.m. Airport shuttle at Moanalua required)
11:25 a.m.11:30 a.m.11:45 a.m.
1:15 p.m.
(transfer to the 1:30 p.m. Airport shuttle at Moanalua required)
1:25 p.m.1:30 p.m.1:45 p.m.
3:45 p.m.
(transfer to the 4:15 p.m. Airport shuttle at Moanalua required)
3:55 p.m.4:15 p.m.4:30 p.m.

Shuttle sign up

Sign up is required for clinic shuttle departures from the following locations:

  • Moanalua: Sign up at the security table across from the information desk in the lobby
  • Honolulu: Sign up at the table next to the security office in the lobby

For all other departure locations, obtain tickets from the clinic cashier.

No sign up is required for the airport shuttle.

Tips for using the patient shuttle

  • You must be waiting outside when the shuttle arrives. Please check the departure times.
  • Please listen for the driver to announce the destination. For example, "Airport (or Clinic) shuttle leaving now." Your name will not be announced.
  • Shuttle can fit a maximum of ten (10) passengers.

Shuttle maps

Airport shuttle pick-up map

 Pick-up (level 1): Kaiser Permanente patients arriving from the neighbor islands will be picked up on the ground level on the south (makai) end of the inter-island terminal in the shuttle/taxi pick-up lot.

Airport shuttle drop-off map

 Drop-off (level 2): Patients returning to Neighbor Islands will be dropped off on the terminal's second level.