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Welcome to Kaiser Permanente

Northwest members: Getting started


Watch this video to learn about the 5 key steps you need to take to begin using your new health plan and make the most of your Kaiser Permanente experience.

Get more information for new members.

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New Member Onboarding Videos

How to Access Care:

In order to view this content you will need Flash player version 9 or higher installed. Please download it here.

As a new member, you have options for when, where, and how to get the care you need. Watch this short video to learn about the different ways you can access care at Kaiser Permanente.

How to Choose a Doctor:

In order to view this content you will need Flash player version 9 or higher installed. Please download it here.

At Kaiser Permanente, we make it easy to choose a doctor, and change any time you want. Watch this short video to find out how to get started.

Download a transcript of these videos