Emergency care is for medical or psychiatric conditions that requires immediate medical attention to prevent serious jeopardy to your health. Examples include:
Do not attempt to access emergency care through this website
If you think you or your family member has a medical or mental health emergency, call 911 or go to the nearest hospital.
A copay or coinsurance for an emergency department visit varies depending on your plan benefits. For a description of coverage, please see your Evidence of Coverage or Certificate of Insurance in Plans and coverage.
Non–Kaiser Permanente facilities
If admitted to a non–Kaiser Permanente facility, you or a family member must notify us within 48 hours after care begins (or as soon as reasonably possible) by calling the phone number on the back of your Kaiser Permanente member ID card or your claim for payment may be denied.
© 2017 Kaiser Permanente