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Emergency care
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Emergency care

What is emergency care?

A medical or psychiatric condition that requires immediate medical attention to prevent serious jeopardy to your health. Examples include:

  • Chest pain or pressure
  • Severe stomach pain that comes on suddenly
  • Decrease in or loss of consciousness
  • Severe shortness of breath

Learn more about emergencies.

If you think you have a medical or psychiatric emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.



A copay for an emergency department visit varies depending on your plan benefits. For a description of coverage, please see your Evidence of Coverage or Certificate of Insurance in Plans and coverage.

Non-Kaiser Permanente facilities

If admitted to a non-Kaiser Permanente facility, you or a family member must notify us within 48 hours after care begins (or as soon as reasonable possible) by calling the phone number on the back of your Kaiser Permanente member ID card or your claim for payment may be denied.

More information